Admin Support Volunteer

Job summary

We are pleased to offer admin support volunteer opportunities within theTalking Therapies teams in Scunthorpe, Rotherham and Doncaster. Please state at which location you would like to be based when you apply.

Talking Therapies offers free, confidential support for people struggling with common mental health conditions such as stress, depression, anxiety, phobias, post-traumatic stress disorder (PTSD) and obsessive-compulsive disorder (OCD). The service provides psychological treatments for anyone over 18who is experiencing symptoms of common mental health problems. Alongside clinical treatment, the service also has an employment support team, who can assist patients with any work-related issues they may be having and can help patients to stay in, return to or find work.

We are looking for empathic and motivated volunteers to support the admin functions of the teams, including telephoning clients to remind them of appointments and supporting central administration functions and departments.

We would encourage anyone interested to contact Christie Holland at christie.holland@nhs.net

Main duties of the job

Volunteer duties will include:

• Greeting visitors to the department / clinic and providing refreshments
• Responding to enquiries in a polite manner and ensuring an appropriate response is initiated Reception duties
• Answering telephones
• Contacting patients to remind them of their appointments
• Delivering and collecting documents around the site
• Collation of patient packs/information
• Ad-hoc administration duties required to support admin function

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q