Team Secretary Crisis Team - Apprenticeship Opportunity

Job summary

We are looking for a highly motivated, enthusiastic Team Secretary to join our Service. We provide frontline mental health services to people who are suffering from a mental health problem in the Community.

The successful applicant will be reliable and able to provide a confidential, quality administration and telephone service.

A high standard of word processing is essential, and you will be experienced in the use of Microsoft Word, Excel & Outlook. Knowledge of SystmOne would be a distinct advantage.

Attention to detail is essential whilst working within the team and supporting and mentoring colleagues. Due to the nature of the service, you will be required to display tact and diplomacy when talking to service users and relatives and have an empathetic nature in difficult circumstances.

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification [relevant to your role].

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Main duties of the job

Team Support

• Provide comprehensive administrative support to the teams as appropriate
• Deal with routine correspondence and telephone calls.
• To provide administration support to identified work within the pathway as requested
• Distribute relevant information to internal and external organisations on behalf of Team Manager
• To undertake any duties in line with the Team Manager or service's requirements as requested.
• Participate in ensuring efficient day to day management of the administration office, including booking meetings, events and meeting rooms.
• Supporting the Team Admin Manager or Service Managers with requests for information.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook