Job summary
To provide administrative services to the Clinical Governance Lead.
To provide comprehensive administrative support within the Divisional Governance Team.
Careful use of Trust systems both manual and electronic, to ensure accuracy of data. Store and share information in accordance with department protocols, Trust Information Governance Policy and Data Protection Legislation
Use of specialist systems including DATIX, IFIT, e-Searcher, Evolve, Therefore and others as required. Training will be provided if required.
Use of Microsoft Office applications.
Main duties of the job
The post-holder will be required to work independently using knowledge and judgement to prioritise incoming requests to meet agreed time frames.
Answer telephone and email queries in relation to Governance.
Provide expertise in relation to the day to day management of patient safety incidents, input of associated data and maintenance of specialist electronic databases.
Assist with the provision of robust systems to ensure the accurate recording of complex and sensitive meeting discussions, ensuring documents are approved and uploaded in accordance with recognised Trust processes.
To facilitate the gathering, analysing and presentation of clinical information and data on processes, performance and outcomes to demonstrate compliance.
To contribute to continuous quality improvement by providing support across the Division.
Support manager by undertaking projects / audits.
To provide administrative support to the Operations Manager with regard to Health& Safety
To provide administrative support to the Infection, Prevention and Control (IPC) lead
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Experience
Essential
- Experience of administration work in the NHS or similar busy environment
- Use of databases, extraction and analysis of data
- Experience of analysing problems and identifying solutions
- Production of detailed written reports, spreadsheets
- Production of newsletters/posters
Desirable
- Experience of administration work in area similar to safeguarding, NHS governance
- Survey / Questionnaire design
- Quality systems
- Training others
- Influencing staff at all levels
- Experience in using Datix to update information and pull simple reports
Skills
Essential
- Able to work as part of a team, forming and developing working relationships with a range of health professionals and other colleagues
- Ability to devise and implement a rigorous and analytical approach to information collection and presentation.
- Ability to devise, implement and monitor administrative systems.
- Knowledge of Microsoft Office including Word, Excel and Outlook
- Advanced keyboard skills
- Accurate audio / copy typing skills
- Accurate minute taking skills for highly complex meetings.
- Ability to formulate and follow up action plans to demonstrate compliance
- Ability to work flexibly on own initiative to plan, structure and prioritise workload to meet deadlines.
- Ability to retain concentration for long periods, working proactively under pressure, without direct supervision.
Desirable
- Knowledge of specialist functional /medical/legal terms
- Knowledge of NHS governance
- Use of specialist NHS IT systems, e.g. Evolve, Datix, E-Searcher, H&S Assure, CQC Assure
Qualifications
Essential
- GCSE English & Maths Grade 4 (C) or equivalent
- NVQ 3 / 4 Administration / Business Management qualification or equivalent level of knowledge and experience
Desirable
- Audio typing
- ECDL or alterative IT qualification
Person Specification
Experience
Essential
- Experience of administration work in the NHS or similar busy environment
- Use of databases, extraction and analysis of data
- Experience of analysing problems and identifying solutions
- Production of detailed written reports, spreadsheets
- Production of newsletters/posters
Desirable
- Experience of administration work in area similar to safeguarding, NHS governance
- Survey / Questionnaire design
- Quality systems
- Training others
- Influencing staff at all levels
- Experience in using Datix to update information and pull simple reports
Skills
Essential
- Able to work as part of a team, forming and developing working relationships with a range of health professionals and other colleagues
- Ability to devise and implement a rigorous and analytical approach to information collection and presentation.
- Ability to devise, implement and monitor administrative systems.
- Knowledge of Microsoft Office including Word, Excel and Outlook
- Advanced keyboard skills
- Accurate audio / copy typing skills
- Accurate minute taking skills for highly complex meetings.
- Ability to formulate and follow up action plans to demonstrate compliance
- Ability to work flexibly on own initiative to plan, structure and prioritise workload to meet deadlines.
- Ability to retain concentration for long periods, working proactively under pressure, without direct supervision.
Desirable
- Knowledge of specialist functional /medical/legal terms
- Knowledge of NHS governance
- Use of specialist NHS IT systems, e.g. Evolve, Datix, E-Searcher, H&S Assure, CQC Assure
Qualifications
Essential
- GCSE English & Maths Grade 4 (C) or equivalent
- NVQ 3 / 4 Administration / Business Management qualification or equivalent level of knowledge and experience
Desirable
- Audio typing
- ECDL or alterative IT qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
