Job summary
We are delighted to have an opportunity to appoint up to 12 months Fixed Term/Secondment professional development opportunity Cancer Support Worker to join our establish team of cancer clinical nurse specialists within Upper GI Cancer.
Working with speciality teams to improve the patient experience. You will work to ensure that patients are seen promptly and by the most appropriate person. You will work with the MDT to support the development of the new stratified patient support pathways.
You will work across our two main hospital sites as the service requires. You will receive support to develop into this new role alongside our existing support worker and CNS team
As the Band 4 administrator you will provide administrative and secretarial support to process bookings, referrals, collate reports, audits etc and develop with the service, under the guidance of the specialist nurses.
Evidence of good general education to GSCE Grace C (4) or above, including Maths & English , NVQ Level 3/4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification
In return we will offer you excellent managerial support and commitment to your personal professional development. We expect all our staff to share the values that are important to the trust - being excellent, kind, responsible and respectful - and behave in a way that reflects these.
Main duties of the job
You will provide administrative and secretarial support to process bookings, referrals, collate reports, audits etc and develop with the service, under the guidance of the specialist nurses.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent.
- BTEC HNC in Health or social care or equivalent recent professional development and experience
- Evidence of continued professional development
Desirable
- Training in foundation degree in health and social care equivalent
- Willingness to undertake learning and development courses
- Coaching or teaching qualification
- Foundation degree in health and social care
- Care certificate
Experience
Essential
- Non clinical Relevant health or social care experience or equivalent
- Experience of multi-professional working
- Experience in the use of data management and IT systems
- Evidence of good communications skills both verbal and non-verbal
- Clinical Communicating with patients and relatives
- Able to cope with distressed patients or relatives
- Understanding of person-centred care
Desirable
- Experience in coordinating a patient workload
- Experience of working with cancer patients
- Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
- Experience of coach/teaching patients and carers
- Managing/triaging of telephone calls
Skills / Knowledge / Abilities
Essential
- Ability to communicate both verbally and non-verbally on a daily basis with people at all levels in a sensitive manner
- Ability to work within a team
- Ability to motivate self and other
Desirable
- Ability to work flexibly across different teams and specialities
Other
Essential
- Analytical/ judgmental Good observation skills Practical problem solving skills
- Planning/ organisational Effective organisation skills
- IT skills, data collection, use / completion of Somerset cancer registry database Computer literate
- Able to travel between sites in a timely and efficient manner
- Ability to deal with complex and difficult emotional situations
Person Specification
Qualifications
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent.
- BTEC HNC in Health or social care or equivalent recent professional development and experience
- Evidence of continued professional development
Desirable
- Training in foundation degree in health and social care equivalent
- Willingness to undertake learning and development courses
- Coaching or teaching qualification
- Foundation degree in health and social care
- Care certificate
Experience
Essential
- Non clinical Relevant health or social care experience or equivalent
- Experience of multi-professional working
- Experience in the use of data management and IT systems
- Evidence of good communications skills both verbal and non-verbal
- Clinical Communicating with patients and relatives
- Able to cope with distressed patients or relatives
- Understanding of person-centred care
Desirable
- Experience in coordinating a patient workload
- Experience of working with cancer patients
- Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
- Experience of coach/teaching patients and carers
- Managing/triaging of telephone calls
Skills / Knowledge / Abilities
Essential
- Ability to communicate both verbally and non-verbally on a daily basis with people at all levels in a sensitive manner
- Ability to work within a team
- Ability to motivate self and other
Desirable
- Ability to work flexibly across different teams and specialities
Other
Essential
- Analytical/ judgmental Good observation skills Practical problem solving skills
- Planning/ organisational Effective organisation skills
- IT skills, data collection, use / completion of Somerset cancer registry database Computer literate
- Able to travel between sites in a timely and efficient manner
- Ability to deal with complex and difficult emotional situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
