East Sussex Healthcare NHS Trust

Urgent Treatment Centre- Emergency Department- Clinical Care Navigator

The closing date is 13 February 2026

Job summary

We are keen to attract Clinical Care Navigator who are looking for new challenges and opportunities This post will support the G.P service in the Urgent Treatment Centre based in Emergency Care are extremely busy; you'll be exposed to caring for different groups of patients and may be required to assist Accident and Emergency Department.

We are looking for experienced Clinical Support Workers, hospital experience is desirable but not essential. A minimum of GCSE English and Maths grade C or 4 or Functional skills for English/Maths You will be required to act as front line Clinical/Clerical support, supporting the patient journey through the Urgent Treatment Centre.

Successful applicants will be required to complete an Induction course, which will include all the Trust statutory/Mandatory trainingto join our team inviting them to share their knowledge and experience with the ward; you will need to be well motivated and committed to high standards of patient care and personal professional development.

You must be able to work as part of a team, use your own initiative with effective interpersonal and communication skills, contributing fully as a member of the multi-disciplinary team. We will provide a supportive atmosphere, mentorship and clinical supervision on the unit and are committed to the professional development of all staff. Team working is an integral part of this unit with all staff enabled and empowered to make a real difference for their patient.

Main duties of the job

This post will support the G.P service in the Urgent Treatment Centre based in Emergency Care are extremely busy; you'll be exposed to caring for different groups of patients and may be required to assist Accident and Emergency Department.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Details

Date posted

30 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

374-LL0184

Job locations

EDGH

Kings Drive

Eastbourne

BN21 2UD


Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

  • Good level of general education including Maths and English
  • European Computer Driving Licence or equivalent IT literacy levels
  • NVQ Level 3 qualification in relevant subject or equivalent level of knowledge and experience

Desirable

  • Evidence of continual professional development

Experience

Essential

  • Experience of hospital/ward work
  • Experience of working with the public
  • Experience of working in a caring environment

Desirable

  • Experience of working in an Emergency Department

Skills / Knowledge / Abilities

Essential

  • Ability to communicate clearly, sensitively and effectively (verbal and written)
  • Ability to maintain a calm and sensitive approach when dealing with people in distress
  • Able to present and communicate information when there are barriers to understanding
  • Understand and use common healthcare terminology

Desirable

  • Experience of IT systems, Nervecentre, EMIS, Esearcher, PACS, ECDS

Other

Essential

  • Ability to undertake safe minimal handling of patients (willingness to learn)
  • Flexibility/adaptability to be able to work 24-hr shift pattern
Person Specification

Qualifications

Essential

  • Good level of general education including Maths and English
  • European Computer Driving Licence or equivalent IT literacy levels
  • NVQ Level 3 qualification in relevant subject or equivalent level of knowledge and experience

Desirable

  • Evidence of continual professional development

Experience

Essential

  • Experience of hospital/ward work
  • Experience of working with the public
  • Experience of working in a caring environment

Desirable

  • Experience of working in an Emergency Department

Skills / Knowledge / Abilities

Essential

  • Ability to communicate clearly, sensitively and effectively (verbal and written)
  • Ability to maintain a calm and sensitive approach when dealing with people in distress
  • Able to present and communicate information when there are barriers to understanding
  • Understand and use common healthcare terminology

Desirable

  • Experience of IT systems, Nervecentre, EMIS, Esearcher, PACS, ECDS

Other

Essential

  • Ability to undertake safe minimal handling of patients (willingness to learn)
  • Flexibility/adaptability to be able to work 24-hr shift pattern

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

EDGH

Kings Drive

Eastbourne

BN21 2UD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

EDGH

Kings Drive

Eastbourne

BN21 2UD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

UTC Ward Manager

Jennifer Du-Prat

jennifer.du-prat@nhs.net

03001314500

Details

Date posted

30 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

374-LL0184

Job locations

EDGH

Kings Drive

Eastbourne

BN21 2UD


Supporting documents

Privacy notice

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