East Sussex Healthcare NHS Trust

Outpatient Receptionist

The closing date is 21 November 2025

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Job summary

An opportunity has arisen for a full time Receptionist to be based at the Conquest Hospital, including cross-site working in EDGH.

You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives.

Main duties of the job

You will need to deal with challenges, perform under pressure and be able to prioritise work, computer literate & flexible. Good customer Service is essential.

One Post of 30 hours.

One post of 16 hours

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

374-ED1034

Job locations

Conquest Hospital

The Ridge, Hastings St Leonards,

Hastings

TN37 7RD


Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

  • Good general education to GCSE level or equivalent
  • Ability to undertake additional training on departmental IT and manual systems
  • Computer literate

Experience

Essential

  • Previous clerical work is essential, either voluntary or paid

Desirable

  • Evidence of substantial clerical experience, especially in relation to filing systems
  • Experience and understanding of an Oasis system
Person Specification

Qualifications

Essential

  • Good general education to GCSE level or equivalent
  • Ability to undertake additional training on departmental IT and manual systems
  • Computer literate

Experience

Essential

  • Previous clerical work is essential, either voluntary or paid

Desirable

  • Evidence of substantial clerical experience, especially in relation to filing systems
  • Experience and understanding of an Oasis system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge, Hastings St Leonards,

Hastings

TN37 7RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge, Hastings St Leonards,

Hastings

TN37 7RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Outpatient Reception Manager

Raechell Carr

raechell.carr@nhs.net

07817076940

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

374-ED1034

Job locations

Conquest Hospital

The Ridge, Hastings St Leonards,

Hastings

TN37 7RD


Supporting documents

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