East Sussex Healthcare NHS Trust

Clinical Administrator - Neurology

The closing date is 20 August 2025

Job summary

Are you:

  • Organised?
  • Positive?
  • Empathetic?
  • Reliable?
  • Solution focussed?
  • IT literate
  • Motivated to support the NHS?

Do you have:

  • Customer service experience?
  • A good work ethic?
  • A "can do" attitude?
  • Initiative?
  • A passion to improve patient experience?
  • A sense of accountability?

As a Clinical Administrator in the Neurology department you will play a vital role in supporting clinicians to achieve exemplary patient care. If you enjoy variety in a fast-paced environment, wish to be part of a team striving to make a difference and have the ability to work under pressure at times and you can answer "yes" to the above then we want to hear from you. Due to the nature of the speciality this is a particularly fast paced role.

The successful candidate will need to deal with patients, clinicians & other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team & the departmental service manager. It is essential that you are able to demonstrate good interpersonal, verbal & written skills & have a "can do" attitude.

Main duties of the job

You will have a good level of IT literacy as you will be using multiple software packages. You will be empathetic, efficient, hardworking & resilient.

This role will keep you both challenged & busy as you work closely with colleagues to support the clinical teams.

In return we offer our employees:

  • Training & development including paid apprenticeships leading to valuable qualifications
  • Career progression opportunities
  • 27 days paid annual leave plus bank holidays rising to 33 days with continued service
  • Contributory pension scheme
  • Flexible working patterns

The Trust is an equal opportunities employer & believes in treating everyone with dignity & respect. We encourage applications from all sectors of the community. We are committed to the health & wellbeing of our staff & we have a number of initiatives which promotes our supportive & inclusive approach to staff health & wellbeing, career development & benefits.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

374-LC11925-A

Job locations

Conquest Hospital

The Ridge

St Leonards on Sea

TN37 7RD


Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

  • Evidence of good general education to GCSE Grade C or above, including maths and English
  • IT training on office software packages
  • NVQ3 Business & Administration or equivalent

Desirable

  • NVQ 4 in administration or equivalent

Experience

Essential

  • Good level of recent administration experience in a busy office environment
  • Customer service experience

Desirable

  • NHS experience

Skills

Essential

  • Excellent typing, word processing and audio typing skills. IT skills for data entry

Desirable

  • Ability to handle difficult situations
Person Specification

Qualifications

Essential

  • Evidence of good general education to GCSE Grade C or above, including maths and English
  • IT training on office software packages
  • NVQ3 Business & Administration or equivalent

Desirable

  • NVQ 4 in administration or equivalent

Experience

Essential

  • Good level of recent administration experience in a busy office environment
  • Customer service experience

Desirable

  • NHS experience

Skills

Essential

  • Excellent typing, word processing and audio typing skills. IT skills for data entry

Desirable

  • Ability to handle difficult situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

St Leonards on Sea

TN37 7RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

St Leonards on Sea

TN37 7RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Clinical Administration Manager

Tracey Munford

tracey.munford@nhs.net

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

374-LC11925-A

Job locations

Conquest Hospital

The Ridge

St Leonards on Sea

TN37 7RD


Supporting documents

Privacy notice

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