East Sussex Healthcare NHS Trust

Interface Services Administrator Virtual Wards/UCR

The closing date is 13 August 2025

Job summary

An opportunity has arisen for an administrator to join the Urgent Community Response Service within the Community Health and Integrated Care Division on both the Conquest and Eastbourne Hospital sites.

The post holder will provide support across the Interface Services. The Interface Services include several teams comprising of Therapists, Nurses, Health Care Assistants and Integrated Support Workers. Together the Interface Services provide urgent and timely support to patients in their own homes in order to prevent unnecessary hospital admission, or alternatively provide additional assessment and support to facilitate a timely hospital discharge for patients in hospital.

Main duties of the job

The post holder will provide valuable administrative support to these teams, with responsibility for a range of tasks including; answering phones, managing the ordering of uniform, clinical stock, PPE and office supplies, managing staff personnel files, supporting with data extraction and contributing to daily reports, as well as providing ad hoc administrative support to staff as required. The post holder will work closely with administrative colleagues as well as Team Leads and Service Managers in order to contribute to efficient and effective processes across the services.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

374-SR3738-A

Job locations

Conquest Hospital

The Ridge

Hastings

TN377RD


Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent including A*-C Maths and English

Desirable

  • Recognised IT and/ or typing qualification

Experience

Essential

  • Previous administrative experience in a busy office environment
  • Record keeping and filing systems
  • Experience extracting & manipulating data to produce reports

Desirable

  • Prioritisation of workload
  • Experience working in a multi-disciplinary environment
  • Previous NHS or Adult Social Care administration experience

Knowledge/Skills

Essential

  • Knowledge of data protection and confidentiality
  • Good organisational skills
  • Working knowledge of Microsoft Office (in particular Outlook, Word and Excel)

Desirable

  • Familiarity with medical / technical / other relevant terminology
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent including A*-C Maths and English

Desirable

  • Recognised IT and/ or typing qualification

Experience

Essential

  • Previous administrative experience in a busy office environment
  • Record keeping and filing systems
  • Experience extracting & manipulating data to produce reports

Desirable

  • Prioritisation of workload
  • Experience working in a multi-disciplinary environment
  • Previous NHS or Adult Social Care administration experience

Knowledge/Skills

Essential

  • Knowledge of data protection and confidentiality
  • Good organisational skills
  • Working knowledge of Microsoft Office (in particular Outlook, Word and Excel)

Desirable

  • Familiarity with medical / technical / other relevant terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

Hastings

TN377RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

Hastings

TN377RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Delivery and Development Officer

Stacey Burgess

stacey.burgess@nhs.net

03001315603

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

374-SR3738-A

Job locations

Conquest Hospital

The Ridge

Hastings

TN377RD


Supporting documents

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