East Sussex Healthcare NHS Trust

Digital Health Records Manager

Information:

This job is now closed

Job summary

We are recruiting!

The role: Digital Health Records Manager

The Department: Digital Health Records

Are you:

Positive?

Empathetic?

Reliable?

IT literate?

Motivated to support the NHS?

Do you have:

A good work ethic?

Initiative?

A passion to support your team?

A willingness to learn and develop your skills?

As a Digital Health Records Manager you will play a vital role in supporting the management and flow of Digital Health Records, provide outstanding service to all speciality department's and patients. If you enjoy working in a fast paced environment and wish to be part of a team striving to make a difference and have the opportunity to develop your skills and you can answer "yes" to the above then we want to hear from you.

The successful candidate would need excellent administration and communication skills, NHS Leadership Skills and experience and the ability to remain calm in an extremely busy office environment. A good working knowledge of Digital Systems is desirable, but a flexible approach set against a fast moving environment is essential.

Main duties of the job

We are looking for a well organised and motivated person, with a can-do attitude to provide a high quality and efficient administrative service in the busy and demanding environment of Digital Health Records and Clinic Preparation.

You will need to have excellent communication skills with all levels of personnel, internally and externally from the Trust and develop effective working relationships with all for this interesting and busy department. The successful applicant must demonstrate previous supervisory / management experience.

We are looking for someone who is eager to learn new skills and be able to adapt to change in a busy, challenging but rewarding environment. You should be able to work both autonomously and within a team as well as prioritising and organising workloads in order to meet deadlines.

You need to be able to lead and work collaboratively with their team to ensure that a professional health records service is delivered to the clinical teams.

Involvement, adoption and awareness of emerging technologies.

Managing the workload for the team, ensuring the effective delivery of Digitised Health records for Hospital admissions and outpatient appointments.

Encourage and introduce new ways of working, whilst maintaining operational service delivery.

Providing support and leadership to the teams, including sickness management and performance monitoring.

Delivering an effective and efficient service, providing cover when necessary across the service

About us

In return we offer our employees:

Training & development including paid apprenticeships leading to valuable qualifications

Career progression opportunities

27 days paid annual leave plus bank holidays rising to 33 days with continued service

Contributory pension scheme

Flexible working patterns

The Trust is an equal opportunities employer and believes in treating everyone with dignity and respect. We encourage applications from all sectors of the community.We are committed to the health and wellbeing of our staff and we have a number of initiatives which promote our supportive and inclusive approach to staff health and wellbeing. With awide range of staff benefits available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from only £30 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

374-JY1443-B

Job locations

Conquest Hospital

The Ridge

St Leonards On Sea

TN37 7RD


Job description

Job responsibilities

The post holder will be responsible for the management of the Digital Health Records Team at the Conquest Hospital.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Please note: This advert may close early if a high volume of applications are received

Job description

Job responsibilities

The post holder will be responsible for the management of the Digital Health Records Team at the Conquest Hospital.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Please note: This advert may close early if a high volume of applications are received

Person Specification

Qualifications

Essential

  • Good level of general education including Maths and English
  • Management qualification NVQ4 /diploma or proven equivalent experience
  • Evidence of continuing education and professional development to degree equivalent, to include customer care and complaint management, DATIX reporting
  • Willingness to undertake further management training

Desirable

  • Knowledge of health records management to NVQ3 / IHRIM equivalent level

Experience

Essential

  • Minimum three years' experience of working at supervisory/team leader level in medical records/healthcare administration environment
  • Experience and understanding of a PAS system
  • Experience and thorough working knowledge of iFIT
  • Working to tight deadlines and prioritising workload
  • Experience of working in a multi-disciplinary team
  • Proven ability to manage change
  • Experience of dealing with complaints and managing conflict
  • Previous line management experience including carrying out staff appraisals, managing sickness and absence etc
  • Experience of effective use of allocated resources

Desirable

  • Experience of working in OPD service
  • Previous NHS experience
  • Experience developing and implementing guidelines and Policy and Procedure
  • Previous experience of training staff both formal and informal
  • Managing rotas for groups of staff
  • Experience of an Electronic Document
  • Management (EDM) System

Skills

Essential

  • Knowledge and understanding of health records management
  • Excellent communication skills, able to interact effectively with patients, carers, staff and external contacts at all levels
  • Good organisational and workload prioritisation skills

Desirable

  • Experience of management of electronic patient record
Person Specification

Qualifications

Essential

  • Good level of general education including Maths and English
  • Management qualification NVQ4 /diploma or proven equivalent experience
  • Evidence of continuing education and professional development to degree equivalent, to include customer care and complaint management, DATIX reporting
  • Willingness to undertake further management training

Desirable

  • Knowledge of health records management to NVQ3 / IHRIM equivalent level

Experience

Essential

  • Minimum three years' experience of working at supervisory/team leader level in medical records/healthcare administration environment
  • Experience and understanding of a PAS system
  • Experience and thorough working knowledge of iFIT
  • Working to tight deadlines and prioritising workload
  • Experience of working in a multi-disciplinary team
  • Proven ability to manage change
  • Experience of dealing with complaints and managing conflict
  • Previous line management experience including carrying out staff appraisals, managing sickness and absence etc
  • Experience of effective use of allocated resources

Desirable

  • Experience of working in OPD service
  • Previous NHS experience
  • Experience developing and implementing guidelines and Policy and Procedure
  • Previous experience of training staff both formal and informal
  • Managing rotas for groups of staff
  • Experience of an Electronic Document
  • Management (EDM) System

Skills

Essential

  • Knowledge and understanding of health records management
  • Excellent communication skills, able to interact effectively with patients, carers, staff and external contacts at all levels
  • Good organisational and workload prioritisation skills

Desirable

  • Experience of management of electronic patient record

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

St Leonards On Sea

TN37 7RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

St Leonards On Sea

TN37 7RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Digital Health Records Manager

Bobby Rawlinson

bobby.rawlinson@nhs.net

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

374-JY1443-B

Job locations

Conquest Hospital

The Ridge

St Leonards On Sea

TN37 7RD


Supporting documents

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