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Client Devices Engineer

East Sussex Healthcare NHS Trust

Information:

This job is now closed

Job summary

We're looking for an Engineer to join our Client Devices team who will be responsible for providing technical support to end users on issues relating to digital hardware, software and peripherals.

In this role, you'll provide a responsive, customer focussed service to colleagues and work closely with other digital teams to receive and respond to job allocations and document the actions taken, ensuring these are dealt with in a timely manner and in line with Service Level Agreements.

Whilst the role will be based at one of our acute sites (Conquest Hospital or Eastbourne DGH), there will be the requirement to work across both sites, as well as to travel to our community sites and so a full driving license is an essential requirement for this post.

** Previous applicants need not apply again**

Main duties of the job

We're looking for someone who has experience of working in an IT support department, with a working knowledge and understanding of Windows and of Local and Wide Area Networks. Familiarity with Microsoft Active Directory environments would be an advantage, as would experience of clinical and administration systems used in the NHS.

Our ideal candidate will be able to communicate complex technical information in a way that is understood by non-technical colleagues and will understand the importance of providing a high level of customer service. They will be able to work on their own initiative, have excellent problem solving skills with a logical approach and also be happy to work collaboratively as part of a team, sharing knowledge and providing support as required.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Date posted

19 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

374-LBSMc009-A

Job locations

Conquest Hospital

The Ridge

Hastings

TN37 7RD


Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

  • Good general level of education including Maths & English GCSE
  • Computing qualification to diploma level or equivalent experience

Desirable

  • oECDL or equivalent knowledge and training

Other

Essential

  • Full driving license

Experience

Essential

  • oWorked within an IT support department for a minimum of two years at 1st - 3rd line support level with general understanding of customer environment
  • oWorking knowledge of Windows
  • oUnderstanding of Local Area Networks and Wide Area Networks and how they connect
  • oWorked with third party suppliers

Desirable

  • oExperience or exposure to clinical/administration systems within the NHS
  • oWorked with call logging/ reporting system
Person Specification

Qualifications

Essential

  • Good general level of education including Maths & English GCSE
  • Computing qualification to diploma level or equivalent experience

Desirable

  • oECDL or equivalent knowledge and training

Other

Essential

  • Full driving license

Experience

Essential

  • oWorked within an IT support department for a minimum of two years at 1st - 3rd line support level with general understanding of customer environment
  • oWorking knowledge of Windows
  • oUnderstanding of Local Area Networks and Wide Area Networks and how they connect
  • oWorked with third party suppliers

Desirable

  • oExperience or exposure to clinical/administration systems within the NHS
  • oWorked with call logging/ reporting system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

Hastings

TN37 7RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

Hastings

TN37 7RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Operations Manager

Chay Poole

chay.poole@nhs.net

07583069009

Date posted

19 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

374-LBSMc009-A

Job locations

Conquest Hospital

The Ridge

Hastings

TN37 7RD


Supporting documents

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