Job summary
We are looking for a Senior- NHS Staff Residential Accommodation Manager to lead our accommodation services across Welkin House, Eastbourne District General Hospital, and Conquest Hospital.
This is an exciting opportunity to strategically and operationally manage staff accommodation services, ensuring safe, high-quality, and affordable housing for NHS staff while driving commercial opportunities for income generation.
Main duties of the job
The Senior Manager of NHS Staff Residential Accommodation is responsible for the strategic and operational management of staff accommodation services across multiple sites, including WELKIN, EDGH (Eastbourne District General Hospital), and Conquest.
Additionally, the role includes commercial management of the WELKIN estate, working closely with other NHS Trusts and exploring potential private tenancy opportunities. The role will focus on developing business strategies and identifying new opportunities to generate additional income while ensuring the continued provision of high-quality, safe, and affordable housing for NHS staff.
The Senior Manager will oversee a team of Accommodation Officers, ensuring effective service delivery across all sites and working to maximise occupancy and income generation.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
- Educated to degree/diploma standard or the equivalent experience
- Member of ARLA ( Association of Residential Letting Agents)
- Evidence of continued professional development to Masters level or equivalent level of knowledge and experience
Desirable
- Professional qualification in housing management, facilities management, or business development.
Experience
Essential
- Extensive experience in housing management, including property allocation, rent collection, and compliance with health and safety/legal regulations. E.g HMO regulations, Housing Act 1988
- Proven experience in managing residential accommodation, with a strong focus on commercial property management and income generation.
- Demonstrated experience in developing business strategies and managing commercial tenancy arrangements.
- Commercial sector background in the customer services industry
Desirable
- Experience working within the NHS or a similar public sector organization.
- Experience in leading commercial property initiatives and managing private tenancies.
Skills/Knowledge/Abilities
Essential
- Strong leadership and team management skills, with the ability to manage operations across multiple sites.
- Strong business acumen, with the ability to identify and capitalise on commercial opportunities for income generation.
- Excellent financial management skills, including budget planning, monitoring, and reporting
- Excellent communication and negotiation skills, with the ability to build strong partnerships and relationships with stakeholders.
- Strong problem-solving and decision-making abilities, particularly in balancing commercial interests with the accommodation needs of NHS staff.
- Ability to manage multiple priorities and sites effectively, under pressure, while delivering high-quality services.
- Proficiency in IT systems relevant to housing and financial management
Desirable
Person Specification
Qualifications
Essential
- Educated to degree/diploma standard or the equivalent experience
- Member of ARLA ( Association of Residential Letting Agents)
- Evidence of continued professional development to Masters level or equivalent level of knowledge and experience
Desirable
- Professional qualification in housing management, facilities management, or business development.
Experience
Essential
- Extensive experience in housing management, including property allocation, rent collection, and compliance with health and safety/legal regulations. E.g HMO regulations, Housing Act 1988
- Proven experience in managing residential accommodation, with a strong focus on commercial property management and income generation.
- Demonstrated experience in developing business strategies and managing commercial tenancy arrangements.
- Commercial sector background in the customer services industry
Desirable
- Experience working within the NHS or a similar public sector organization.
- Experience in leading commercial property initiatives and managing private tenancies.
Skills/Knowledge/Abilities
Essential
- Strong leadership and team management skills, with the ability to manage operations across multiple sites.
- Strong business acumen, with the ability to identify and capitalise on commercial opportunities for income generation.
- Excellent financial management skills, including budget planning, monitoring, and reporting
- Excellent communication and negotiation skills, with the ability to build strong partnerships and relationships with stakeholders.
- Strong problem-solving and decision-making abilities, particularly in balancing commercial interests with the accommodation needs of NHS staff.
- Ability to manage multiple priorities and sites effectively, under pressure, while delivering high-quality services.
- Proficiency in IT systems relevant to housing and financial management
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
