Job summary
TheCore servicesDivision at East Sussex Healthcare NHS Trusthave an exciting opportunity for a Macmillan information and support manager to join our personalised care team. This role will be vital to support the design and development of a high quality, supportive and inclusive local information and support service within East Sussex.
As part of theCore services division, the personalised care team comprises of the Cancer personalised care lead nurse and Macmillan lead cancer counsellor with close links to the Lead Cancer nurse, and other Cancer teams within ESHT.
We are looking for a highly motivated individual with a passion for delivering high quality patient support to patients and the public with a specific focus on Cancer. The successful candidate will demonstrate knowledge and experience of working with patients with cancer and their loved ones. The successful candidate will be passionate about providing and delivering information and support with strong links to the community and voluntary sector
Main duties of the job
The main duties of this role are to:
To support promotion and development of Macmillan information and support hubs within ESHT and at satellite sights.
To increase patient, carers and health care professional engagement throughout the cancer pathway
- To ensure more people have access, from diagnosis, to a good conversation about their needs and are given help to navigate and access sources of support.
Provide Macmillan information and support service (MCIS) information outside the Trust as an outreach cancer service within the East Sussex integrated care board, to ensure that people living with cancer and hard-to-reach communities are supported outside of the hospital setting.
Engage with key stakeholders to develop innovative Information and Support services in acute and community settings within East Sussex ICB.
Enable networking and collaboration of information providers supporting people affected by cancer across East Sussex Healthcare localities to help develop a seamless 'Macmillan experience' for people with cancer within East Sussex ICB.
Develop new partnerships which support the sustainable service delivery of the project through appropriate local community partners.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
- Good general level of education including Maths and English
- Knowledge base of cancer
- Relevant post-graduate specialist course
- Evidence of ongoing professional development to Masters level or equivalent level of knowledge and experience
- Recognised leadership development training
Desirable
- Counselling or communication qualification
- PRINCE or other project/change management qualification
- Motivational Interviewing Skills
- Macmillan Hope course facilitator training
Experience
Essential
- Experience of working with, involving and empowering groups of patients and the wider public on specific projects
- Experience at senior clinical/managerial level
- Experience of Teaching/Training across different levels of staff
- Experience of managing staff and volunteers
- Experience working in cancer environment in the NHS.
- Ability to influence current practice and influence change
- Experience of partnership working
- Experience of stakeholder engagement and user engagement
- Ability to communicate via a range of mediums (reports, policies, coaching, teaching, meetings management) to a wide range of personnel
- Ability to manage multiple and conflicting priorities and meet specific deadlines.
- Ability to work at pace, establish effective working relationships and develop strong team working.
Desirable
- Experience of leading patient involvement and patient feedback initiatives
- Experience in managing omplex projects
Skills
Essential
- Excellent interpersonal and communication skills in dealing with patients, relatives, colleagues and volunteers.
- Excellent oral, written, presentation and listening skills.
- Ability to work independently and within a team.
- Excellent organisational and negotiation skills
- Computer literacy skills, including presentation of data, word processing, electronic delivery of presentations
- Report writing and internet use to inform practice.
- Ability to quality assess. information sources
- Understand principles of effective budgetary management
- Able to lead, empower others and influence innovative practice and service development.
- Evidence of change management and project management
- Evidence of service development and innovation
- Data collection and audit skills
Desirable
- Teaching and assessing skills
- Counselling skills
Person Specification
Qualifications
Essential
- Good general level of education including Maths and English
- Knowledge base of cancer
- Relevant post-graduate specialist course
- Evidence of ongoing professional development to Masters level or equivalent level of knowledge and experience
- Recognised leadership development training
Desirable
- Counselling or communication qualification
- PRINCE or other project/change management qualification
- Motivational Interviewing Skills
- Macmillan Hope course facilitator training
Experience
Essential
- Experience of working with, involving and empowering groups of patients and the wider public on specific projects
- Experience at senior clinical/managerial level
- Experience of Teaching/Training across different levels of staff
- Experience of managing staff and volunteers
- Experience working in cancer environment in the NHS.
- Ability to influence current practice and influence change
- Experience of partnership working
- Experience of stakeholder engagement and user engagement
- Ability to communicate via a range of mediums (reports, policies, coaching, teaching, meetings management) to a wide range of personnel
- Ability to manage multiple and conflicting priorities and meet specific deadlines.
- Ability to work at pace, establish effective working relationships and develop strong team working.
Desirable
- Experience of leading patient involvement and patient feedback initiatives
- Experience in managing omplex projects
Skills
Essential
- Excellent interpersonal and communication skills in dealing with patients, relatives, colleagues and volunteers.
- Excellent oral, written, presentation and listening skills.
- Ability to work independently and within a team.
- Excellent organisational and negotiation skills
- Computer literacy skills, including presentation of data, word processing, electronic delivery of presentations
- Report writing and internet use to inform practice.
- Ability to quality assess. information sources
- Understand principles of effective budgetary management
- Able to lead, empower others and influence innovative practice and service development.
- Evidence of change management and project management
- Evidence of service development and innovation
- Data collection and audit skills
Desirable
- Teaching and assessing skills
- Counselling skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
