Job summary
We are looking for 2 dedicated Team Administrators who can be part of an evolving administration team, you'll play a key role in our Child Development Admin Team.
The role is fast paced, requiring resilience, accuracy, and the ability to work under pressure. You should be able to work on their own initiative and as part of a team, working to strict deadlines. Confidentiality must be maintained at all times and being a good communicator is also key.
This is a great opportunity to take on a rewarding role, if you are an enthusiastic individual who is keen to join our team then we want to hear from you.
Main duties of the job
The successful candidates will provide administration support as part of the administration team.
It is essential that you are able to demonstrate good interpersonal, verbal and written skills and have a "can do" positive attitude.
You will have a good level of IT literacy as you will be using multiple software packages including SystmOne.
This role will keep you both challenged and busy as you work closely with colleagues to support the clinical team and our young patients.
Potential applicants should ensure they evidence all the essential criteria in their application.
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
Person Specification
Qualifications
Essential
- GCSE or equivalent including English and Maths (grade C/4 and above)
- Educated to NVQ3 in administration or equivalent level of knowledge and experience
- Evidence of good literacy and proof reading skills
- Typing / text processing/ data entry skills to RSA III or equivalent
Desirable
- ECDL or an equivalent recognised IT qualification
- Audiotyping experience
- Prior use of Fluency
Experience
Essential
- Evidence of recent secretarial experience in an office environment
- Experience of minute taking
- Prioritisation of workload
- Must be used to working in busy environment with a variety of different people
- Production of data reports
- Production of clinical correspondence
- Experience of digital Booking Systems
Desirable
- Previous NHS administration experience
- Previous experience working in a medical secretarial capacity
- Dealing with complaints
- Line Management of other administration staff
Skills / Knowledge / Abilities
Essential
- Excellent communication skills, both written and verbal, to communicate with a range of patients, colleagues and stakeholders
- Ability to make decisions in a constantly changing environment using judgement to deal with queries or escalate where necessary
- Minute taking skills
- Able to work on own using initiative within guidelines
- Flexible and adaptable, able to take direction and instruction for others
- Ability to maintain confidentiality at all times
Desirable
- Familiarity with medical terminology
- Prior use of SystmOne and Esearcher
- Customer service experience
Other
Essential
- Ability to travel between bases in an efficient and timely manner
- Evidence that personal behaviour reflects Trust Values
- Reliable work record
Person Specification
Qualifications
Essential
- GCSE or equivalent including English and Maths (grade C/4 and above)
- Educated to NVQ3 in administration or equivalent level of knowledge and experience
- Evidence of good literacy and proof reading skills
- Typing / text processing/ data entry skills to RSA III or equivalent
Desirable
- ECDL or an equivalent recognised IT qualification
- Audiotyping experience
- Prior use of Fluency
Experience
Essential
- Evidence of recent secretarial experience in an office environment
- Experience of minute taking
- Prioritisation of workload
- Must be used to working in busy environment with a variety of different people
- Production of data reports
- Production of clinical correspondence
- Experience of digital Booking Systems
Desirable
- Previous NHS administration experience
- Previous experience working in a medical secretarial capacity
- Dealing with complaints
- Line Management of other administration staff
Skills / Knowledge / Abilities
Essential
- Excellent communication skills, both written and verbal, to communicate with a range of patients, colleagues and stakeholders
- Ability to make decisions in a constantly changing environment using judgement to deal with queries or escalate where necessary
- Minute taking skills
- Able to work on own using initiative within guidelines
- Flexible and adaptable, able to take direction and instruction for others
- Ability to maintain confidentiality at all times
Desirable
- Familiarity with medical terminology
- Prior use of SystmOne and Esearcher
- Customer service experience
Other
Essential
- Ability to travel between bases in an efficient and timely manner
- Evidence that personal behaviour reflects Trust Values
- Reliable work record
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Egerton Park, Bexhill on Sea with possible travel to alternative bases across East Sussex
Egerton Road
Bexhill on Sea
TN39 3HL
Employer's website
http://jobs.esht.nhs.uk/ (Opens in a new tab)
