Ward Clerk, Critical Care, EDGH

Job summary

Are you a well-organised and highly motivated person, with a 'can do' attitude and excellent interpersonal skills with the ability to provide high quality administrative support? Then this may be the job for you!

Eastbourne Critical Care Unit is a busy and dynamic place to work and requires a highly motivated and enthusiastic team to manage this, sometimes, challenging environment. We are an 8 bedded unit, comprising of 5 Level 3 (Intensive Care) beds and 3 Level 2 (High dependency) beds. The team is both friendly and supportive, with a strong commitment to providing a very high standard of care to all our patients and their relatives.

We are looking for a pleasant and caring Ward Clerk to join our efficient and professional team at Eastbourne District General Hospital. Ideally, you have experience of dealing with general public and be able to manage difficult situations.

If you have an ability to work calmly under pressure and feel meet the following requirements;-

• A good communicator and enjoy meeting people
• Possess a polite and caring manner
• Have a good sense of humour
• Able to prioritise own workload
• Computer literate with excellent IT skills

Then this might be the role you have been looking for!

Main duties of the job

The post-holder will provide a comprehensive multi-faceted and wide range of administrative and clerical duties to the ward to support the Nursing and Medical staff in the smooth day-to-day running of the ward. They will be responsible for the safe-keeping and availability of all clinical records relating to patients and assist with the smooth running of the ward / department office. They will also provide general assistance in the management and adherence of Trust Key Performance Indicators (KPI's) relating to the ward area. They will be expected to answer telephone queries and greet visitors to the unit in both a professional and caring manner. The post-holder will be expected to work collaboratively with their counterparts in the Critical Care Unit at Conquest Hospital and liaise closely with the Audit Lead who oversees the Admin Team. You will be sharing the role with out current post-holder and working alternative days to them.

We will offer you excellent managerial support and commitment to your personal professional development. We expect all our staff to share the values that are important to the Trust - Kindness, Inclusivity and Integrity - and behave in a way that reflects these.

About us

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000+ members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites an in people's own homes.

In 2020 the Care Quality Commission rated us 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding' and Eastbourne DGH was rated 'Good'.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Eastbourne District General Hospital

King's Drive

Eastbourne

BN21 2UD

Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Eastbourne District General Hospital

King's Drive

Eastbourne

BN21 2UD

Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

---