Job summary
An exciting opportunity has arisen for a Service Manger post within the Medicine Division in East Sussex Healthcare NHS Trust. This role is a substantive full time Service Manager post in Diabetes and Endocrinology and Stroke. We would welcome applications from candidates who would like to broaden existing management experience into a different speciality, using their transferable skills.
There is a team of Service Mangers of which these roles will integrate, working together as part of the Medicine Senior Management team to include Medicine General Managers, Heads of Nursing and Clinical Leads.
You will support the delivery of high-quality care, as well as leading the implementation of service improvement projects, working closely with the General Manager, Clinical Leads and Head of Nursing. The Service Manager will support and advise the Clinical Unit management around issues and concerns they may have to improve patient flow and pathways.
It is important that the Service Manager can work autonomously and use their own initiative to solve problems. With a busy and varied workload, it is key that the post-holder can prioritise work where there is competing demands, whilst also leading their team to do the same. Building strong working relationships across the multi-disciplinary and divisional team is important and we are looking for a person whounderstands the challenges other members of staff face, working with them to achieve the Division's overall objectives.
Main duties of the job
The post will be based in Eastbourne District General Hospital with 1 day a week working from Conquest Hospital.
We can promise you a challenging and diverse role that will both stretch and develop you, and your professional development will be strongly encouraged and supported. We expect all our staff to share the values that are important to the trust - being excellent, kind, responsible and respectful - and behave in a way that reflects these.
Please note the service manager Job Description and Person Specification are generic and service specific details will be discussed at interview and finalised nearer successful candidates start date. The specific service cover may change over time based on service delivery needs within the division
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
- Educated to degree level or proven equivalent experience, skills and knowledge
- Recognised postgraduate leadership / management qualification or equivalent training and experience.
- Evidence of ongoing relevant CPD to masters equivalent
- Budget management
Desirable
- Professional healthcare qualification, with current registration
- Additional qualifications relevant to CU speciality
- Recognised IT qualification
- Relevant masters degree
Experience
Essential
- A broad range of in-depth managerial and/or clinical experience at a senior level in NHS or a similar large complex organisation.
- Demonstrates an ability to critically analyse, problem solve and prioritise.
- Experience of effective management of health care related services
- Evidence of service delivery and of holding others to account
- Proven experience of staff management
- Experience of managing budgets.
Desirable
- Relevant experience in a similar role in NHS
- Experience of undertaking service improvement audit
- Project management
Skills
Essential
- Ability to manage multiple priorities and deliver effectively
- Working knowledge of structure, functions, culture and values of NHS and relationship with other agencies-particularly in portfolio areas
- Innovative leader able to inspire and motivate teams and individuals to the benefit of organisation, staff and patients
- Well organised critical thinker who is able to organise and direct others
- Able to present complex information on professional and governance issues to colleagues and those from other professions; management teams, patient and public
- Evidence of excellent communication and negotiation skills
- Ability to deal with challenging situations with tact and diplomacy
Desirable
- Enhanced skills in clinical specialty.
Person Specification
Qualifications
Essential
- Educated to degree level or proven equivalent experience, skills and knowledge
- Recognised postgraduate leadership / management qualification or equivalent training and experience.
- Evidence of ongoing relevant CPD to masters equivalent
- Budget management
Desirable
- Professional healthcare qualification, with current registration
- Additional qualifications relevant to CU speciality
- Recognised IT qualification
- Relevant masters degree
Experience
Essential
- A broad range of in-depth managerial and/or clinical experience at a senior level in NHS or a similar large complex organisation.
- Demonstrates an ability to critically analyse, problem solve and prioritise.
- Experience of effective management of health care related services
- Evidence of service delivery and of holding others to account
- Proven experience of staff management
- Experience of managing budgets.
Desirable
- Relevant experience in a similar role in NHS
- Experience of undertaking service improvement audit
- Project management
Skills
Essential
- Ability to manage multiple priorities and deliver effectively
- Working knowledge of structure, functions, culture and values of NHS and relationship with other agencies-particularly in portfolio areas
- Innovative leader able to inspire and motivate teams and individuals to the benefit of organisation, staff and patients
- Well organised critical thinker who is able to organise and direct others
- Able to present complex information on professional and governance issues to colleagues and those from other professions; management teams, patient and public
- Evidence of excellent communication and negotiation skills
- Ability to deal with challenging situations with tact and diplomacy
Desirable
- Enhanced skills in clinical specialty.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
