Job summary
To provide Information Governance and Records Management administrative support to the Information Governance and Records Management Department.
To process access to health records requests.
To assist with Freedom of Information Act requests.
To deliver a responsive & efficient service whilst maintaining proper standards of security, confidentiality & storage of health records.
To be responsible for retrieval, filing, tracking and archiving of health records - on and off site using the electronic tracking system and the Dataspace file live system.
To ensure compliance with Data Protection Legislation, the Access to Health Records Act 1990 and Information Governance standards.
The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this.
You will be based at Springview Hospital on the Clatterbridge site.
Shortlisting for this vacancy is due commence on 13th February 2006 and the proposed interview date is 25th February 2026
Main duties of the job
Responsible for processing all associated documentation regarding appropriateness of requests, consents and identification checks, photocopying and dealing with sensitive information, ensuring that processes are consistent, transparent and legally compliant.
To assist clinical services in processing access to health records requests by identifying correct records to be checked for release and performing a first screening of the records for third party information and assisting where necessary in the final redactions as directed by the clinical services.
To assist with Freedom of Information Act requests by acknowledging and logging requests and providing partial cover for FOI officer during periods of absence.
To adhere to all policies & procedures designed to ensure the confidentiality & security of patient data
About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent
- NVQ Level III in Administration or equivalent work experience
Desirable
- Information Governance and/or Records Management qualification or relevant experience.
Knowledge and Expertise
Essential
- Advanced level of computer literacy including Microsoft Office
- Knowledge and understanding of legislation and best practice requirements of Information Governance including Information Governance including Caldicott, Confidentiality, Data Protection and Freedom of Information
Desirable
- Good understanding of NHS Protocols and Standards for Information Governance
Experience
Essential
- Proven administrative ability and organisational skills, preferably acquired in a health setting
Desirable
- Experience of working with specialist information systems
- Experience of working within and Information Governance focused role
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent
- NVQ Level III in Administration or equivalent work experience
Desirable
- Information Governance and/or Records Management qualification or relevant experience.
Knowledge and Expertise
Essential
- Advanced level of computer literacy including Microsoft Office
- Knowledge and understanding of legislation and best practice requirements of Information Governance including Information Governance including Caldicott, Confidentiality, Data Protection and Freedom of Information
Desirable
- Good understanding of NHS Protocols and Standards for Information Governance
Experience
Essential
- Proven administrative ability and organisational skills, preferably acquired in a health setting
Desirable
- Experience of working with specialist information systems
- Experience of working within and Information Governance focused role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
