Cheshire and Wirral Partnership NHS Foundation Trust

Business Information Officer

The closing date is 10 February 2026

Job summary

We have an exciting opportunity to recruit a Business information Officers to support our expanding Wirral Administration Service. This post will be based at the Stein Centre. Hybrid working will be available on completion of training period.

We are looking for a motivated and resourceful individual to join our Business Information Officer team. You should possess commitment to team working and innovative delivery of excellent standards of work.

The Wirral Administration Service consists of 4 administration hubs. We are a supportive, competent and caring team. We aim to provide high quality administrative support services to our colleagues across the Wirral locality to improve the safety, health and well-being of the people within our area.

We will ensure that you have access to internal opportunities for development with access to professional development and appraisals.

We would welcome any internal applicants interested in a secondment opportunity.

Shortlisting for this vacancy is due commence on 17th February and the proposed interview date is 3rd March

Main duties of the job

To support the Wirral Administration Services in co-ordinating business information processes and data performance management,data quality and service development and clinical systems.

The post holder will be the focal point for information and contractual data. To undertake specific projects as directed in line with the remit of this post.

The applicants will also be expected to be able to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated.

This is a varied role and can be demanding at times whilst supporting the clinical teams. The applicant will also be expected to provide cross cover for colleagues as and when required.

About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Details

Date posted

27 January 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

373-SMH2548

Job locations

Stein Centre

Derby Road

Birkenhead

CH42 0LQ


Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

  • Degree in Business Admin/studies or equivalent experience
  • RSA III or equivalent experience

Desirable

  • Project Management Qualification e.g. PRINCE or equivalent

Knowledge and Expertise

Essential

  • Knowledge of relevant legislation e.g. Data Protection Act
  • Working knowledge of software programmes e.g. Microsoft applications and associated databases
  • Knowledge of clinical processes, systems and pathways

Desirable

  • Working knowledge of IT hardware
  • An understanding of the contracting and performance monitoring framework for NHS Trusts
  • Advanced level of MS Excel expertise

Experience

Essential

  • Ability to deliver training
  • Managerial experience

Desirable

  • Experience of working in a mental health environment
Person Specification

Qualifications

Essential

  • Degree in Business Admin/studies or equivalent experience
  • RSA III or equivalent experience

Desirable

  • Project Management Qualification e.g. PRINCE or equivalent

Knowledge and Expertise

Essential

  • Knowledge of relevant legislation e.g. Data Protection Act
  • Working knowledge of software programmes e.g. Microsoft applications and associated databases
  • Knowledge of clinical processes, systems and pathways

Desirable

  • Working knowledge of IT hardware
  • An understanding of the contracting and performance monitoring framework for NHS Trusts
  • Advanced level of MS Excel expertise

Experience

Essential

  • Ability to deliver training
  • Managerial experience

Desirable

  • Experience of working in a mental health environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Stein Centre

Derby Road

Birkenhead

CH42 0LQ


Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Stein Centre

Derby Road

Birkenhead

CH42 0LQ


Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Manager

Karen Case

karen.case2@nhs.net

07979855596

Details

Date posted

27 January 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

373-SMH2548

Job locations

Stein Centre

Derby Road

Birkenhead

CH42 0LQ


Supporting documents

Privacy notice

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