Job summary
? Join Our Team: Band 4 37.5hrs Waiting List Practitioner
Supporting Young People and Families During Their Wait for Care
We are recruiting 5 Waiting Wellbeing Practitioners for West, Central and East Cheshire.
Are you passionate about supporting children, young people and families--particularly during the often difficult period before treatment begins?
You'll play a crucial part in managing the waiting list and engaging with families. This role is ideal for someone who values psychological safety, has a proactive mindset, and understands the impact of timely, compassionate communication.
We are looking for these qualities:
- Experience in a health, care or youth service setting
- Strong communication and interpersonal skills
- Awareness of safeguarding, trauma-informed practice and community support systems
- Confidence in managing sensitive conversations and acting as a liaison between families and services
- Commitment to equity, engagement and improving service accessibility
Why This Role Matters
You'll help ensure families feel recognised, guided and reassured during what can be a vulnerable time. Your work will directly reduce uncertainty, support wellbeing and contribute to a more responsive system for young people.
Check out : MyMind recruitment page: Working with us :: Cheshire and Wirral Partnership NHS Foundation Trust
Main duties of the job
Wait List Coordination:
Support the coordination of waiting lists, act as a first point of contact for families and clinical teams.
Check-ins and Support While Waiting:
To help support the importance of proactive engagement with families on waiting lists. This can include regular check-ins, signposting to resources or third sector organisations, and providing psychoeducation or self-help materials to prevent deterioration while waiting.
Signposting and Navigation:
After consultation with the family and support from local clinical team to give support with regards signposting families to appropriate interim support-such as online resources, workshops, or community-based interventions-while they await assessment or treatment.
Data and Performance Monitoring:
To support robust data collection and performance monitoring, enabling better allocation of resources and identification of bottlenecks in the system
About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date.P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person Specification
Qualifications
Essential
- NVQ level 3 in Health and Social Care or equivalent
Knowledge and Expertise
Essential
- Knowledge of child-related legislation
- Ability to write, implement and evaluate Treatment plans.
- Knowledge of Child Protection workings and practice
Desirable
- Working knowledge of specialist therapeutic approaches, e.g. cognitive behaviour therapy. Knowledge of mental health issues
Experience
Essential
- Experience of working with adolescents
- Experience of working in a team setting
Desirable
- Experience of working within settings relevant to adolescents with additional needs including mental health needs.
- Experience of working with healthcare professionals / previous experience in the NHS.
- Experience of working in a busy and demanding environment
Person Specification
Qualifications
Essential
- NVQ level 3 in Health and Social Care or equivalent
Knowledge and Expertise
Essential
- Knowledge of child-related legislation
- Ability to write, implement and evaluate Treatment plans.
- Knowledge of Child Protection workings and practice
Desirable
- Working knowledge of specialist therapeutic approaches, e.g. cognitive behaviour therapy. Knowledge of mental health issues
Experience
Essential
- Experience of working with adolescents
- Experience of working in a team setting
Desirable
- Experience of working within settings relevant to adolescents with additional needs including mental health needs.
- Experience of working with healthcare professionals / previous experience in the NHS.
- Experience of working in a busy and demanding environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
