Care Navigator

Cheshire and Wirral Partnership NHS Foundation Trust

This job is now closed

Job summary

This is an exciting opportunity to join an innovative service which supports young people and their families while they wait for their treatment. The Care Navigator Team is embedded within the Children & Young People's Mental Health Service (CYPMHS) Wirral 0-18 team who work with young people presenting with moderate to severe mental health needs.

The work is mostly community based so having access to transport is essential

Main duties of the job

Meeting with families and young people
Attending meetings with other professionals
Developing plans to access community support
Developing sound knowledge of community services
Supporting young people to access community services
Raising concerns with team leads if presentation of young people deteriorate

About us

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This programme welcomes you to CWP and provides you with information and training to support you in your role.

We welcome applications from people who have direct experience of accessing our services.

Date posted

22 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Compressed hours

Reference number

373-CYP1307

Job locations

Birch Centre

The Birch Centre

Birkenhead

CH42 0LQ

Job description

Job responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Job description

Job responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Person Specification

Qualifications

Essential

Minimum A level education with English and Maths at C grade or above at GCSE
Secretarial and/or I.T. qualification at NVQ Admin level 3, RSA3 or equivalent level of experience
Adult and Child Safeguarding Level 3 training.
Equivalent, relevant demonstrable experience

Desirable

Basic life support training.
NVQ level 3 in Health & Social Care or equivalent

Knowledge and Expertise

Essential

Able to motivate other team members to support organisational developments and health promotion initiatives
Confident in organising and chairing multi-professional meetings and case conferences.
Highly organised and reliable and willing to take responsibility for own actions.
Confident in communication methods and able to communicative effectively with a range of customer and provider groups, verbally and in writing.
Proficient in the use of negotiation and motivational skills to promote health and ensure services are used efficiently and effectively.
Diplomatic when dealing with sensitive information or managing potential conflict.
Able to relate to and work with all professional and non-clinical staff within the organisation.

Desirable

Knowledge of mental health issues

Person Specification

Qualifications

Essential

Minimum A level education with English and Maths at C grade or above at GCSE
Secretarial and/or I.T. qualification at NVQ Admin level 3, RSA3 or equivalent level of experience
Adult and Child Safeguarding Level 3 training.
Equivalent, relevant demonstrable experience

Desirable

Basic life support training.
NVQ level 3 in Health & Social Care or equivalent

Knowledge and Expertise

Essential

Able to motivate other team members to support organisational developments and health promotion initiatives
Confident in organising and chairing multi-professional meetings and case conferences.
Highly organised and reliable and willing to take responsibility for own actions.
Confident in communication methods and able to communicative effectively with a range of customer and provider groups, verbally and in writing.
Proficient in the use of negotiation and motivational skills to promote health and ensure services are used efficiently and effectively.
Diplomatic when dealing with sensitive information or managing potential conflict.
Able to relate to and work with all professional and non-clinical staff within the organisation.

Desirable

Knowledge of mental health issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.