Job summary
***Please note this post is located at HRI, mainly working Tuesdays and Thursdays, with occasional flexibility to work other days, if the service requires***
The post holder will provide efficient and effective clerical and reception service for the Sexual Health & HIV Service under the guidance/supervision of the administrator and the Clerical team.
Main duties of the job
o Reception duties of meet and greet patients and register patients electronically, answering telephone queries and booking appointments.o Coding Negative results and inputting onto electronic system.o Ensure all results including pathology/ ultrasound are inputted and filed.o Managing referrals into the system.o Preparing and retrieving case notes.o Booking interpreters if needed Face to face.o Post distributiono Ordering stationary and non-catalogue orders via IPROCo Handle Confidential material maintaining confidentiality in conjunction with Data protection.o Other duties appropriate to grade delegated by senior staff
About us
CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services to patients and communities across Calderdale and Kirklees. We are rated as 'Good' by the Care Quality Commission, are a top performing Trust for Elective Recovery, Emergency and Cancer Care and widely acknowledged as a national digital lead when it comes to caring for people across our local and regional systems.
Our people are at the core of everything we do, hence our commitment to One Culture of Care. Our focus is to care for and support each other in order to provide outstanding compassionate care to our patients. That is why we are looking for an inclusive collaborative, creative, innovative and compassionate leader to join us in this role.
Job description
Job responsibilities
Reception duties of meet and greet patients and register patients electronically, answering telephone queries and booking appointments. Coding Negative results and inputting onto electronic system. Ensure all results including pathology/ ultrasound are inputted and filed. Managing referrals into the system. Preparing and retrieving case notes. Booking interpreters if needed Face to face. Post distribution Ordering stationary and non-catalogue orders via IPROC Handle Confidential material maintaining confidentiality in conjunction with Data protection. Other duties appropriate to grade delegated by senior staff
Job description
Job responsibilities
Reception duties of meet and greet patients and register patients electronically, answering telephone queries and booking appointments. Coding Negative results and inputting onto electronic system. Ensure all results including pathology/ ultrasound are inputted and filed. Managing referrals into the system. Preparing and retrieving case notes. Booking interpreters if needed Face to face. Post distribution Ordering stationary and non-catalogue orders via IPROC Handle Confidential material maintaining confidentiality in conjunction with Data protection. Other duties appropriate to grade delegated by senior staff
Person Specification
QUALIFCATIONS/TRAINING
Essential
- English and Math GCSE grade 9-2 (A*-E) or equivalent or high level of literacy and numeracy skills demonstrated within application
- Willing to undertake further development/training
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Experience of working in a Health Care setting
- Knowledge of software packages such as Word, Excel
- Experience of working in a busy office environment
- Confident IT skills
Desirable
- Experience in working in an NHS environment
COMMUNICATION AND RELATIONSHIP (INCLUDING MANAGEMENT RESPONSIBILITIES
Essential
- Excellent verbal and written communication skills
Person Specification
QUALIFCATIONS/TRAINING
Essential
- English and Math GCSE grade 9-2 (A*-E) or equivalent or high level of literacy and numeracy skills demonstrated within application
- Willing to undertake further development/training
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Experience of working in a Health Care setting
- Knowledge of software packages such as Word, Excel
- Experience of working in a busy office environment
- Confident IT skills
Desirable
- Experience in working in an NHS environment
COMMUNICATION AND RELATIONSHIP (INCLUDING MANAGEMENT RESPONSIBILITIES
Essential
- Excellent verbal and written communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Intergrated Sexual Health
Broad Street Plaza
Huddersfield
HD3 3EA
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
