Job summary
The NHS has embarked upon an ambitious modernisation programme with a key objective to improve its service to patients. This programme is underpinned by Information Technology and the delivery of electronic workforce deployment systems (E Job Planning/E-Rostering) for capturing how we deploy our medical workforce. The Trust's commitment to the workforce productivity and efficiency includes the implementation of several interim and long-term Information and IT (IM&T) solutions. It is necessary to introduce new, or expand existing, IM&T solutions/systems into complex clinical environments which often span multiple organisational boundaries within the Trust.
The post holder will be a key member of the team, facilitating delivery of the service by supporting all associated administration processes for Medical E-Rostering and E-Job Planning, including support, and Rota Co-Ordination.
Main duties of the job
1. Service Delivery - Medical Workforce Deployment Systems (E-Job Planning & E-Rostering)
2. Service Delivery - Rota Management
3. Service Delivery - Medical Bank & Agency
Please see job description for break down of the main duties for each of the above.
About us
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One culture of care underpins our Four Pillars by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.
Job description
Job responsibilities
- Be an expert user of the Workforce Deployment systems, ensuring a good level of understanding and accuracy to actively promote E- Job Planning and E-Rostering throughout the Trust.
- Work with managers and staff across the Trust to deliver end to end implementation process including gathering data, department set-up, roster creation and approval, analysis and sign off.
- Provide regular and ad hoc training for managers and system users on a one to one or group basis.
- Provide system administration ensuring accurate maintenance of data within the systems, allocation of appropriate user responsibilities and troubleshooting of issues / errors.
- The post holder will proactively take a lead role in the management and delivery of an efficient rota service for the relevant specialities.
- The post holder will be responsible for the preparation and distribution of weekly rotas, ensuring that all sessions are covered by the relevant grade where possible, identifying, and escalating gaps in the rotas and relocating sessions/colleagues where necessary. Any amendments after distribution to be advised to all relevant parties in whichever format is used (email/rostering system).
- The post holder will work with the relevant operational team to ensure appropriate governance in place to achieve efficiency and effectiveness in all aspects of the functions of the role and ensure that the service responds to the needs of the wards and departments and relates to the functions impact on patient services.
- The post holder will embed governance processes into practice regarding internal Bank & external Agency workers and provide support and advice where required.
Please see the job description for full role requirements.
Job description
Job responsibilities
- Be an expert user of the Workforce Deployment systems, ensuring a good level of understanding and accuracy to actively promote E- Job Planning and E-Rostering throughout the Trust.
- Work with managers and staff across the Trust to deliver end to end implementation process including gathering data, department set-up, roster creation and approval, analysis and sign off.
- Provide regular and ad hoc training for managers and system users on a one to one or group basis.
- Provide system administration ensuring accurate maintenance of data within the systems, allocation of appropriate user responsibilities and troubleshooting of issues / errors.
- The post holder will proactively take a lead role in the management and delivery of an efficient rota service for the relevant specialities.
- The post holder will be responsible for the preparation and distribution of weekly rotas, ensuring that all sessions are covered by the relevant grade where possible, identifying, and escalating gaps in the rotas and relocating sessions/colleagues where necessary. Any amendments after distribution to be advised to all relevant parties in whichever format is used (email/rostering system).
- The post holder will work with the relevant operational team to ensure appropriate governance in place to achieve efficiency and effectiveness in all aspects of the functions of the role and ensure that the service responds to the needs of the wards and departments and relates to the functions impact on patient services.
- The post holder will embed governance processes into practice regarding internal Bank & external Agency workers and provide support and advice where required.
Please see the job description for full role requirements.
Person Specification
Qualifications
Essential
- Educated to O level or GCSE level or equivelant
- RSA 3 typing/word processing qualification or equivalent
- NVQ 3 in Call Handling or relevant experience
- First Line Management qualification or equivalent experience
Desirable
- Evidence of ongoing personal/professional development
- Teaching and Assessing Qualification or equivalent experience
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Evidence of practical experience of Rostering
- Recent relevant experience of using other IT systems
- Recent relevant experience in data collection inputting
- Experience of using Computer programs e.g. word, excel and outlook
- Experience of working in a pressured and unpredictable environment
Desirable
- Recent relevant experience of job planning process
- Experience of managing medical rosters
- Ability to sensitively yet assertively deal with resistance or conflicts of interests
louise.peever@cht.nhs.uk
Essential
- Enthusiastic, driven individual with a strong determination to succeed; self-motivated
- Ability to work as part of a team, develop a team-based approach to problem solving and decision making
- Ability to work under own initiative as and when required demonstrating good attention to detail
- Persuasive and facilitation skills and ability to work with people at all levels
- Influencing and negotiation and conflict resolution skills
- Exceptional highly developed interpersonal communication skills and telephone manner
- Ability to develop, nurture and promote collaborative approaches to service development/improvement
- Ability to work under pressure and prioritise workload
- Excellent organisational and administration skills
- Demonstrate good time keeping and an ability to maintain a satisfactory level of attendance
- Understanding the value of statistical analysis to inform KPI data required in Trust and the wider NHS Community
Desirable
- Well-developed engagement, delegation, people and workload management skills
Person Specification
Qualifications
Essential
- Educated to O level or GCSE level or equivelant
- RSA 3 typing/word processing qualification or equivalent
- NVQ 3 in Call Handling or relevant experience
- First Line Management qualification or equivalent experience
Desirable
- Evidence of ongoing personal/professional development
- Teaching and Assessing Qualification or equivalent experience
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Evidence of practical experience of Rostering
- Recent relevant experience of using other IT systems
- Recent relevant experience in data collection inputting
- Experience of using Computer programs e.g. word, excel and outlook
- Experience of working in a pressured and unpredictable environment
Desirable
- Recent relevant experience of job planning process
- Experience of managing medical rosters
- Ability to sensitively yet assertively deal with resistance or conflicts of interests
louise.peever@cht.nhs.uk
Essential
- Enthusiastic, driven individual with a strong determination to succeed; self-motivated
- Ability to work as part of a team, develop a team-based approach to problem solving and decision making
- Ability to work under own initiative as and when required demonstrating good attention to detail
- Persuasive and facilitation skills and ability to work with people at all levels
- Influencing and negotiation and conflict resolution skills
- Exceptional highly developed interpersonal communication skills and telephone manner
- Ability to develop, nurture and promote collaborative approaches to service development/improvement
- Ability to work under pressure and prioritise workload
- Excellent organisational and administration skills
- Demonstrate good time keeping and an ability to maintain a satisfactory level of attendance
- Understanding the value of statistical analysis to inform KPI data required in Trust and the wider NHS Community
Desirable
- Well-developed engagement, delegation, people and workload management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
