Deputy Manager Frailty Virtual ward

Job responsibilities

To have specialist assessment and treatment skills in the areas listed but not limited to:

oPrioritisation of patients referred to the service, via triage and the day-to-day planning of workload whether it be reactive or proactive in nature.

oHolistic care through assessment, planning, implementation and evaluation with the opportunity to work with other specialities and support from the MDT.

oVirtual ward community visits may include, but is not limited to; holistic assessment, IV therapies, ECGs, venepuncture, catheter management, bowel management, prescribing and pain assessments.

oResponsibility for their defined caseloads working strategically to ensure all elements of the service and the standards of care can be met.

oHave an extensive knowledge base around falls, frailty, complex multi-pathologies, mental health, and end of life care.

oSupport patients and carers in coming to terms with their functional and social situation and help them to make appropriate psychological adaptation to it.

oKnowledge of a range of therapeutic assessments and treatment modalities appropriate to the clinical area, including referral pathways.

oTransfer of care and discharge planning from the service.

oAssessment of the home environment.

oExcellent communication and relationship skills to share complex/highly complex and sensitive information using a compassionate approach.

oTo work flexibly over a 7-day working week as part of a planned rota.

Professional Duties

Work within CHFT policy and service specific standard operating procedures.

To work in partnership with patients encouraging appropriate use of the resource, including social care agencies and the voluntary sector, raising the profile of Frailty needs across Calderdale and Huddersfield considering the diversity and equality of the population and the promotion of Frailty health.

Work with colleagues in the acute trust and primary care to identify patients who need the support of the multidisciplinary team to prevent frequent hospital admissions.

Within the scope of professional practice maintain and extend knowledge and skills to undertake practice which meets the needs of the patients.

Working with patients/families/carers and the MDT to provide therapeutic care that anticipates and responds to the needs to the patients. Striving for continuous improvements in the delivery of high-quality patient focused care. This will involve the blurring of boundaries between the professions through the development of competencies.

To be responsible for the issue and safe use of equipment used in your area of work and to adhere to the appropriate service policies.

To take responsibility for professional development in agreement with the line manager, meeting NMC/HPC requirements as part of an identified performance review and personal development plan.

To participate in clinical supervision on a regular basis and act as a supervisor and PDR review for less experienced staff.

Maintain and record accurate documentation for all patients.

Demonstrate a high level of interpersonal skills, self-awareness, and empathy in all communications.

Proactively manage the delivery of unscheduled, unpredictable episodes of care in the community/peoples own homes with appropriate use of initiative regarding crisis management and end of life care.

Undertake delegated care without direct supervision where appropriate. This may require the use of Observational/analytical skills to monitor the health and well-being of clients.

Act as a role model for quality care always, promoting the need for effective evidence-based interventions and compassionate care.

Undertake on-going service reviews which will shape the service in response to user involvement, professional opinion, and audit along with local and national guidance.

Work with the identified clinical leads and appropriate members of the MDT to support the reviews of all patient/carer information and the production of appropriate new information as identified, ensuring these are offered at all appropriate points of the pathway of care in line with local, network and national guidelines and initiatives as appropriate.

Within the framework of clinical governance, work continuously to improve quality and safeguard standards of care, maintaining a patient focused service, promoting and implementing evidence-based practice with measurable standards of care and outcomes.

Manage time and resources effectively, ensuring cost effective practice and assisting the directorate management team to meet financial targets.

Complete all mandatory training.

Participate annually identifying, developing, and agreeing your own development plan with your line manager using the Trust Appraisal

Comply with all Trust policies, procedures, and protocols.

Seek advice and support from line manager whenever necessary.

Maintain professional conduct always including appearance.

Ensure maintenance of professional registration

Attend regular relevant meetings (internal and external) and provide effective channels of communication within the team as required.

QUALIFICATIONS / TRAINING

Essential

• Health related degree eg nursing or AHP
• Evidence of Leadership, change management and negotiation skills
• Evidence of continuing professional development
• Non-medical prescriber or willingness to undertake this
• Registered with HCPC/NMC

Desirable

• Introduction to management/leadership training
• Masters level/working towards masters level degree or similar workplace experience.

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

• Substantial/significant experience of caring for patients with complex long term conditions
• Recent relevant experience in end of life care
• Experience of contributing to service improvement initiatives
• Experience of leading, managing and developing staff
• Experience of dealing with difficult issues relating to individuals and groups of staff

Desirable

• Service development and or change management
• Experience of Lone working
• Experience of working within a community setting
• Experience of end of life care

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

• High level of presentation skills and delivery of training
• Leadership skills and excellent decision-making capabilities
• Hold a UK driving licence and have reliable access to a vehicle
• Excellent communication skills
• IT awareness
• Flexible and adaptable
• Sensitive and empathic
• Ability to work collaboratively and maintain good working relationships
• Ability to work under pressure
• Self-motivated and able to use own initiative
• Ability to work in various locations throughout the network of services provided by Calderdale and Huddersfield NHS Foundation Trust.
• Able to fulfil the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational health.

Desirable

• Able to introduce change and innovation
• Awareness of CHFT values and vision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).