Job summary
This is an exciting opportunity to join our established and experienced research team at Calderdale & Huddersfield NHS Foundation Trust. Due to our success in clinical research and excellent reputation, we have recently become a 'spoke site' for the NIHR Commercial Research Delivery Centre in collaboration with Bradford and Mid Yorkshire NHS Trusts, to improve access to commercial research trials and new treatment options for our patients. At CHFT we are keen to embed research in everyday care, enhancing patient experience and outcomes through research and innovation, across many specialties and a wide range of portfolios both commercial and non-commercial.
Main duties of the job
The primary focus of this role is to provide high level administrative support the R&D Department, working closely with all members of the wider multidisciplinary team, with the aim of ensuring that the department delivers on its tasks to implement research quickly and safely across the Trust and contribute to a high-quality research service.
The post holder will provide dedicated administrative and technical support to the R&D Department. He/she will be first contact for enquiries and provide a professional service to our clients. Ongoing general coordination of the R&D department will include dealing with callers and queries, liaising with other departments in the Trust and supporting the research governance team on a daily basis.
The post holder will support the maintenance of key databases for extracting data to provide information for internal and external performance reports which will be used to inform key decisions on funding and capacity. The post requires a competent level of ability to interpret and understand the complexity of NHS research, whilst on-the-job training is provided the post holder is expected to have the ability to grasp information quickly.
Applicants are advised to read the job description and person specification carefully and evidence that he/she meets the essential criteria as stated.
About us
CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services to patients and communities across Calderdale and Kirklees. We are rated as 'Good' by the Care Quality Commission, are a top performing Trust for Elective Recovery, Emergency and Cancer Care and widely acknowledged as a national digital lead when it comes to caring for people across our local and regional systems.
Our people are at the core of everything we do, hence our commitment to One Culture of Care. Our focus is to care for and support each other in order to provide outstanding compassionate care to our patients. That is why we are looking for an inclusive collaborative, creative, innovative and compassionate leader to join us in this role.
Job description
Job responsibilities
Take responsibility for the receipt, recording and processing of protocol amendments for research studies. Liaise with the wider team/clinicians to ensure amendments are processed, approved and implemented within deadline dates. Ensure the accurate and timely entry of data onto the internal research database and study set up data on the EDGE database. Attention to detail and accuracy is a key feature of this role. Attend regional update meetings for EDGE database and disseminate information to the team as required. Provide EDGE training to the wider team, including all new starters, become the point of contact for EDGE related queries. Assist in the collection of data for the Trusts internal monitoring governance process. Co-ordinate the in-house GCP compliance database, issuing of timely reminders and escalation process. Plan, create and manipulate reports from the current databases to provide information for internal and external reporting to funding and regulatory bodies, such as the Department of Health. Ensure appropriate confidentiality is maintained at all time and ensure the storage of records and information always in accordance with the Data Protection Act. Be able to deal effectively with queries relating to data and information. Oversee the distribution/collation and timely reporting of the Patient Research Experience Survey (PRES) Oversee the DATIX database, following the departments internal process for escalation. Produce and disseminate the research department quarterly newsletter, overseeing collation of items to be included. Manage all communications/adverts for the Research Team, liaising with the Trust Communications Department when required. Assist in accurately maintain the departmental intranet/internet pages, ensuring it is always current and up to date. Maintain the staff Research Champions database, ensuring it is current and up to date and be the point of contact for Patient Research Champions. Manage correspondence, e-mails and other research documentation. Accurately maintain information systems, filing and databases to ensure a complete audit trail for trials. Receive and deal with incoming telephone calls in a polite and professional manner, re-directing or taking messages and using initiative to deal directly with queries where appropriate. Provide administrative support for meetings including minute taking, preparing agendas and following up actions and booking meeting rooms/venues. Provide support to the R&D Lead as required. Provide oversight to junior administrative support staff/apprentices as required by the Research Manager/R&D Lead Keep up to date with developments in research governance and maintain GCP compliance. The post holder will demonstrate the ability to manage their own administrative caseload. Assist the research team with the set-up of a new study, liaising with clinicians, support departments, other healthcare professionals and trials units as required. This includes the collation of documentation in preparation for local approval. Assist in the preparation of any audit of trial activity which may be undertaken by internal or external agencies, ensuring that everything requested is made available to the auditors when they arrive on site. Oversee the preparation of all trial documentation and correspondence for the purposes of archiving, ensuring accuracy and attention to detail. The post holder will always act in a professional manner when dealing with colleagues, patients, their relatives, and representatives from both external and internal sources. Any other duties of a similar nature as requested by the Research Manager/R&D Lead Use initiative and identify any training needs.
Job description
Job responsibilities
Take responsibility for the receipt, recording and processing of protocol amendments for research studies. Liaise with the wider team/clinicians to ensure amendments are processed, approved and implemented within deadline dates. Ensure the accurate and timely entry of data onto the internal research database and study set up data on the EDGE database. Attention to detail and accuracy is a key feature of this role. Attend regional update meetings for EDGE database and disseminate information to the team as required. Provide EDGE training to the wider team, including all new starters, become the point of contact for EDGE related queries. Assist in the collection of data for the Trusts internal monitoring governance process. Co-ordinate the in-house GCP compliance database, issuing of timely reminders and escalation process. Plan, create and manipulate reports from the current databases to provide information for internal and external reporting to funding and regulatory bodies, such as the Department of Health. Ensure appropriate confidentiality is maintained at all time and ensure the storage of records and information always in accordance with the Data Protection Act. Be able to deal effectively with queries relating to data and information. Oversee the distribution/collation and timely reporting of the Patient Research Experience Survey (PRES) Oversee the DATIX database, following the departments internal process for escalation. Produce and disseminate the research department quarterly newsletter, overseeing collation of items to be included. Manage all communications/adverts for the Research Team, liaising with the Trust Communications Department when required. Assist in accurately maintain the departmental intranet/internet pages, ensuring it is always current and up to date. Maintain the staff Research Champions database, ensuring it is current and up to date and be the point of contact for Patient Research Champions. Manage correspondence, e-mails and other research documentation. Accurately maintain information systems, filing and databases to ensure a complete audit trail for trials. Receive and deal with incoming telephone calls in a polite and professional manner, re-directing or taking messages and using initiative to deal directly with queries where appropriate. Provide administrative support for meetings including minute taking, preparing agendas and following up actions and booking meeting rooms/venues. Provide support to the R&D Lead as required. Provide oversight to junior administrative support staff/apprentices as required by the Research Manager/R&D Lead Keep up to date with developments in research governance and maintain GCP compliance. The post holder will demonstrate the ability to manage their own administrative caseload. Assist the research team with the set-up of a new study, liaising with clinicians, support departments, other healthcare professionals and trials units as required. This includes the collation of documentation in preparation for local approval. Assist in the preparation of any audit of trial activity which may be undertaken by internal or external agencies, ensuring that everything requested is made available to the auditors when they arrive on site. Oversee the preparation of all trial documentation and correspondence for the purposes of archiving, ensuring accuracy and attention to detail. The post holder will always act in a professional manner when dealing with colleagues, patients, their relatives, and representatives from both external and internal sources. Any other duties of a similar nature as requested by the Research Manager/R&D Lead Use initiative and identify any training needs.
Person Specification
QUALIFICATIONS / TRAINING
Essential
- GCSE A level/BTEC/Diploma-level qualifications or equivalent relevant experience.
- A willingness to undergo personal development and learn new skills, including all training necessary to ensure regulations & GCP are adhered to
Desirable
- Degree or equivalent relevant experience
- GCP certificate
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Demonstrable experience of working within an administrative environment within the NHS
- Experience of providing high quality administrative and secretariat service
- Good level of written and verbal communication skills with attention to detail.
- Good IT skills including use of Microsoft Office software (Word, Excel, Power-point and Outlook).
- Experience of working effectively within a team
- Demonstrable experience in extracting and inputting data
- Able to interpret complex information easily
- Demonstrate understanding of confidentiality in dealing with information.
- Excellent organisational skills and accuracy in the production of materials
Desirable
- Experience in using the EDGE research database
- Database Skills
- Knowledge of National Institute for Health Research and associated bodies e.g. MHRA, CRNs
- Knowledge of NHS research governance, relevant legislation and HRA.
- Good Clinical Practice knowledge
Person Specification
QUALIFICATIONS / TRAINING
Essential
- GCSE A level/BTEC/Diploma-level qualifications or equivalent relevant experience.
- A willingness to undergo personal development and learn new skills, including all training necessary to ensure regulations & GCP are adhered to
Desirable
- Degree or equivalent relevant experience
- GCP certificate
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Demonstrable experience of working within an administrative environment within the NHS
- Experience of providing high quality administrative and secretariat service
- Good level of written and verbal communication skills with attention to detail.
- Good IT skills including use of Microsoft Office software (Word, Excel, Power-point and Outlook).
- Experience of working effectively within a team
- Demonstrable experience in extracting and inputting data
- Able to interpret complex information easily
- Demonstrate understanding of confidentiality in dealing with information.
- Excellent organisational skills and accuracy in the production of materials
Desirable
- Experience in using the EDGE research database
- Database Skills
- Knowledge of National Institute for Health Research and associated bodies e.g. MHRA, CRNs
- Knowledge of NHS research governance, relevant legislation and HRA.
- Good Clinical Practice knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
