Fundraising and Engagement Assistant

Job description

Job responsibilities

Supporter engagement and care

Act as the first point of contact for fundraising enquiries to Calderdale and Huddersfield NHS Charity and deal with all queries appropriately.

Develop a pipeline and portfolio of internal and external contacts/relationships that will support the growth and ambitions of the charity.

Support and enable fundraisers, supporters and donors to achieve their fundraising ambitions.

Arrange cheque presentations and photo calls in conjunction with donors or community fundraisers and the relevant benefiting departments across the Trust.

Community fundraising and events

Be the first point of contact for all community-based fundraising and event enquiries.

Assist in the delivery of the fundraising events programme, ensuring that proposed activities adhere to Charity Law, fundraising regulations; are properly managed and evaluated, and that events deliver an acceptable return on investment.

Ensure charity led and third-party events are planned for in advance, including the event set up, take down, staffing and delivery of activities on the day.

Recruit, support and retain a range of volunteers and volunteer fundraising groups, encouraging volunteer-led fundraising activities and support for events.

Travel to and represent the charity at external events, to support community fundraisers or give talks/presentations to raise the profile of the charity and attract new supporters.

Where necessary, ensure the safe collection, transportation and depositing of donations made on or off site in accordance with standard procedures.

Communication and engagement

Seek and maximise opportunities to engage with the community across Calderdale and Huddersfield about to the charity, key campaigns and successes.

Work collaboratively with the Charity Marketing and Communications Assistant to provide rich and meaningful day-to-day content that will drive charity donations and increase awareness and involvement.

Promoting staff advocacy and engagement

Deliver presentations at staff events to raise awareness, understanding and support of the charity.

Recruit, support and retain CHFT Charity Champions to maximise engagement and support for CHFT Charity across the Trust.

Act as a charity ambassador across the Trust to raise awareness of the charity brand, encourage staff advocacy and support, and drive cultural change.

Provide training to colleagues at all levels on the work of the charity and the legal aspects of fundraising.

Finance

Ensure the Charity is adhering to finance policies, procedures and processes, and implement any changes where appropriate.

Administration

Maintain accurate records of all fundraising and events activity relating to the charity and ensure records are up to date.

Provide support for the Volunteer Services function in maintaining clear records of volunteers, volunteer activity and associated recruitment processes.

Manage the administration of the Charity Steering Group.

Assist in the on-going performance review of the charity, ensuring the charity is operating effectively, efficiently and complainant with legislation and law.

Research and development

Keep abreast of charity and fundraising law and developments, undertaking training and ensuring compliance with the Charities Act and the Institute of Fundraisings Code of Practice.

Carry out research, analysis and evaluation to inform future fundraising, communications and marketing strategies, keeping abreast of new trends and what other local charities are doing.

Actively participate in training and development to further enhance your role and keep abreast of new fundraising, communications and marketing techniques.

Other duties

Contribute to team meetings and share ideas/learning to drive service performance and improvement.

Be aware and ensure compliance of relevant charity legislation, policies and procedures, Fundraising Regulators Codes of Practice and the latest GDPR regulations.

Undertake any other duties commensurate to the post as agreed with the Head of Charity and Voluntary Services, particularly those arising from the implementation of the fundraising strategy.

General requirements

Adhere at all times to the charitys policies and procedures.

Ensure the effective and efficient use of the charity resources.

Ensure that all duties are carried out to the highest possible standard.

Be aware of the responsibilities with regard to health and safety, especially with regard to fundraising events.

Ensure that all data is handled in accordance with the General Data Protection Regulation and Data Protection Act 2018.

Respect the customs, values and spiritual beliefs of supporters, patients, carers and their relatives.

Person Specification

QUALIFICATIONS / TRAINING

Essential

• NVQ 3 or equivalent plus knowledge and experience to diploma level

Desirable

• Institute of Fundraising Certificate or training related to the charitable sector.

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

• Demonstrable track record of successfully planning, implementing and delivery of fundraising events and activities.
• Experience or knowledge of community fundraising, events, and support of individual fundraisers
• Experience of stewardship of supporters and developing relationships
• Awareness of fundraising best practice
• Proven track record in assisting the delivery of fundraising and events.
• Ability to complete relevant activities to deadline and where relevant manage budgets effectively
• Competent user of Microsoft applications (Word, Excel, PowerPoint
• A methodical approach to working

Desirable

• Knowledge of the Charity Commission, Fundraising Regulator and Chartered Institute of Fundraising.
• Experience of the NHS and/or fundraising in healthcare charities.

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

• Good organizational, strong interpersonal, communication (both verbal and written) and influencing skills
• Ability to motivate and inspire supporters and colleagues.
• Strong initiative and self-motivation
• Strong administrative skills and good attention to detail
• Ability to work without direct supervision, acting on own initiative where appropriate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

HRI

Huddersfield Royal Infirmary

Huddersfield

HD3 3EA

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)