Senior Pharmacy Technician -Homecare

Job description

Job responsibilities

• To coordinate and be the point of contact within the trust for homecare medicines for homecare companies, pharmacists, clinicians, purchasers, contracting and finance.
• Acts as professional secretary to all homecare related meetings and project groups.
• To ensure compliance with statuary regulations and current homecare medicines management guidance.
• Liaising with senior pharmacists, propose and coordinate the implementation of new homecare services.
• To forge links with other pharmacy homecare service providers to share best practice and contribute to homecare medicines management and policy.
• Work independently to produce and update SOPs and other policies/documents that relate to the homecare service.
• Be responsible for the health and safety of the service, ensuring that COSHH regulations are observed.
• Liaise with procurement and regional services to ensure contracts and service level agreements are in place for homecare services.
• Communicate and resolve sourcing problems, contract changes and price issues.
• Prioritise own unpredictable workload independently and support other members of the pharmacy homecare team in the prioritisation of their workloads.
• Liaise with other pharmacy staff to ensure that the clinical requirements of homecare purchasing are met.
• Ensure accurate documentation of all homecare records with attention to detail, including the management of the homecare database (patient identifiable sensitive information)shared between finance department and pharmacy.
• Promote the pharmacy homecare service, seeking new users and championing the service and contributing to research and pilot schemes within homecare services where appropriate.
• Identify and implement risk reduction strategies in the homecare service.
• Resolve purchasing disputes with homecare service providers.
• Ensure good, efficient and accurate patient records are maintained within the homecaremedicines service.
• Investigate, develop and report on the current and future processes for patients consenting to receive homecare medicines management.
• Independently coordinate the review of existing homecare services with multidisciplinary teams. This will involve the analysis and interpretation of key performance indicators relating to the homecare service providers including reporting and resolving any issues identified.
• Produce quality and financial reports on homecare medicines services.
• Coordinate the service review meetings for homecare medicines management working closely with homecare companies, pharmacists, nurses, doctors, other healthcare staff andpatients.
• Maintain and promote high professional standards at all times.To manage the homecare medicines which have a Patient Access Scheme ensuring that patient level data is recorded, that prescribers are aware of their responsibilities and that systems are in place to ensure finance can invoice commissioners appropriately.
• Lead the recruitment process of staff to the pharmacy homecare medicines service team by reviewing establishment needs and service changes.
• Support lead pharmacists and trust clinicians in the business management of homecare services.
• To help communicate and explain service operational procedures/changes to service users, commissioners and providers.Investigate and manage homecare complaints and incident reporting, both internal and external in line with national standards.

Person Specification

QUALIFICATIONS / TRAINING

Essential

• Registered qualified Pharmacy Technician with the General Pharmaceutical Council.
• NVQ/BTEC Level 3 in Pharmacy Services skills and Pharmaceutical Science or other equivalent qualification recognised by the General Pharmaceutical Council.
• Qualified to practising technician level.
• Commitment to CPD.
• Commitment to future developments in Pharmacy.

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

• Able to demonstrate recent relevant experience of leadership within pharmacy
• Significant experience of managing staff
• Substantial experience of training and supervision of others
• Significant experience of using computer systems
• Significant experience in all aspects of hospital pharmacy
• Ability to use the EMIS computer system
• Clear ideas on how their practice contributes to patient care
• Able to produce reports and other materials using Microsoft office applications
• In depth knowledge of pharmaceutical practice relevant to homecare services
• A good working knowledge of medicines frequently supplied via homecare services
• Good knowledge of Medicines Management and Pharmacy
• Clinical audit
• Incident and error reporting
• Risk assessments

Desirable

• Significant experience in pharmacy homecare services
• Recent relevant experience as pharmacy technician band 6
• Demonstrate experience of implementing new services and procedures
• Significant experience of audit
• Able to demonstrate finance/accountancy knowledge or experience
• Substantial experience dealing with external agencies
• Good understanding of the NHS pharmaceutical purchasing
• Good understanding of NHS pharmaceutical contract process and negotiation
• Knowledge of Trust standing financial instructions

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

• Excellent organisational skills and time management
• Prioritisation and problem-solving ability
• Demonstrates people management ability
• Excellent professional standards
• Ability to work under pressure whilst maintaining standards
• Ability to lead and drive change
• Trustworthy with strong sense of responsibility
• Excellent interpersonal and communication skills
• Ability to work on own initiative and as part of a team
• Self-motivating and the ability to influence others
• To be competent to deal calmly and professionally with patients, relatives and work colleagues in a confidential and sensitive manner
• Hardworking
• Diplomatic, assertive

Desirable

• Education & Training skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Calderdale and Huddersfield Hospitals NHS Trust

Pharmacy Department, Huddersfield Royal Infirmary

Acre Street, Huddersfield

HD3 3EA

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)