Calderdale and Huddersfield NHS Foundation Trust

Ward Clerk

The closing date is 13 July 2025

Job summary

Ward 1D was initially opened as an additional capacity ward during winter pressures. The ward is now remaining open on a permanent basis and we are in need of a hard working, friendly individual to join our brand new team as ward clerk.

You must possess excellent communication skills, and be computer literate. Knowledge of EPR systems would be beneficial and you must be able to embrace new ways of learning.

The successful candidate will have a responsibility to answer the phones, communicate professionally with family members, and work closely with all staff across the multidisciplinary team.

Main duties of the job

The post holder is responsible for providing all clerical/admin and secretarial support to ward staff, including a good working knowledge of all Trust electronic systems. The post holder is required to deal with queries from patients, visitors and staff.

You must be friendly, and welcoming to all individuals visiting the ward, as you will often be the first person to greet them.

You will have a responsibility to obtain patient feedback through friends and family responses, and be able to feedback results to members of the 1D team.

About us

Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.

We are committed to recruiting to our values. Leading One culture of care underpins our Four Pillars by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care. As part of our recruitment process, we ask applicants to complete values based recruitment questions to ensure we recruit kind, compassionate and colleagues who are willing to learn. These are pre application questions and are required prior to the formal application form.

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us

Date posted

07 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

372-MED2443-A

Job locations

Ward 1D

Calderdale Royal Infirmary

Halifax

HX3 0PW

Job description

Job responsibilities

Participate in regular supervision.
Attend all mandatory training.
Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal.
Comply with all Trust policies, procedures and protocols.
Carry out duties with due regard to the Trusts Equal Opportunity Policy.
Seek advice and support from Line Manager whenever necessary.
Maintain professional conduct including appearance at all times.

Job description

Job responsibilities

Participate in regular supervision.
Attend all mandatory training.
Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal.
Comply with all Trust policies, procedures and protocols.
Carry out duties with due regard to the Trusts Equal Opportunity Policy.
Seek advice and support from Line Manager whenever necessary.
Maintain professional conduct including appearance at all times.

Person Specification

Qualifications/Training

Essential

English GCSE grade 9-2 (A*-E) or equivalent or high level of literacy skills demonstrated within application
Competence based level 2 Qualification e.g. NVQ level 2 in business administration/customer service or equivalent admin experience
Willingness to undertake any training or development relevant to the role

Knowledge, experience & expertise

Essential

Previous clerical, administrative and secretarial experience
Literacy Skills
IT skills

Desirable

Experience working in the NHS
Understand the importance of record keeping
Knowledge of Medical terminology
Experience of EPR and Capacity Management
Dealing with members of multidisciplinary teams

Communication & Relationships

Essential

Ability to work as a team member
Ability to work in a busy environment
Able to use own initiative
Aware of own limitations/ level of competence

Desirable

Plan delegated workload

Person Specification

Qualifications/Training

Essential

English GCSE grade 9-2 (A*-E) or equivalent or high level of literacy skills demonstrated within application
Competence based level 2 Qualification e.g. NVQ level 2 in business administration/customer service or equivalent admin experience
Willingness to undertake any training or development relevant to the role

Knowledge, experience & expertise

Essential

Previous clerical, administrative and secretarial experience
Literacy Skills
IT skills

Desirable

Experience working in the NHS
Understand the importance of record keeping
Knowledge of Medical terminology
Experience of EPR and Capacity Management
Dealing with members of multidisciplinary teams

Communication & Relationships

Essential

Ability to work as a team member
Ability to work in a busy environment
Able to use own initiative
Aware of own limitations/ level of competence

Desirable

Plan delegated workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Ward 1D

Calderdale Royal Infirmary

Halifax

HX3 0PW

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Ward 1D

Calderdale Royal Infirmary

Halifax

HX3 0PW

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)