Job summary
To work under the guidance and supervision of qualified members of staff to meet the needs of clients within their own homes and on the virtual ward in the community and to provide daily administration functions for the community frailty team.
Main duties of the job
Will be able to create a professional nursing culture which is open to change, new ideas, concepts and innovation whilst reflecting organisational strategy and values.
Willing to develop new skills and participate in training in line with service development e.g.
venepuncture.
Has an understanding and knowledge of community care procedure and practice (basic
observations, catheter care, monitoring of blood sugar/blood pressure etc)
Participate, through appraisal, in matching organisational aims with personal objectives and
supporting staff within their own area of responsibility to do the same.
Deliver all telephone and administrative duties in a courteous and friendly manner including efficient and timely message taking.
Assist with onboarding clients with remote monitoring for those suitable on the virtual ward.
Responsibilities for booking rooms and assist with preparation and clearing of meeting rooms as and when required.
Provide admin support as required for the team within the service, including using Microsoft Office, excel, audits, emails, photocopying, filing, archiving, discharging patient records, registering, and scanning.
Sort and deal with internal and external post and email enquiries
Report any incidents in a timely manner
About us
We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.
Job description
Job responsibilities
Provide a safe environment for staff and service users having due regard to legislative
requirements.
Contribute to the equity of care for all individuals.
Assist qualified staff in the delivery of planned packages of care, working to evidence based care plans.
Assist in the delivery of unscheduled, unpredictable episodes of care on a regular basis, with the appropriate use of initiative.
Instigate emergency procedures where appropriate.
Undertake delegated care without direct supervision where appropriate. This may require the
use of observational / analytical skills to monitor the health and wellbeing of clients.
Observe a personal duty of care when using equipment, ensuring own safety and that of the clients
Participate in the ongoing support of clients and their carers / relatives.
Work in a collaborative manner with other healthcare professionals and agencies to deliver a
high standard of care.
Participate in the delivery of care of terminally ill / chronically ill clients and their carers / relatives using tact and diplomacy.
Job description
Job responsibilities
Provide a safe environment for staff and service users having due regard to legislative
requirements.
Contribute to the equity of care for all individuals.
Assist qualified staff in the delivery of planned packages of care, working to evidence based care plans.
Assist in the delivery of unscheduled, unpredictable episodes of care on a regular basis, with the appropriate use of initiative.
Instigate emergency procedures where appropriate.
Undertake delegated care without direct supervision where appropriate. This may require the
use of observational / analytical skills to monitor the health and wellbeing of clients.
Observe a personal duty of care when using equipment, ensuring own safety and that of the clients
Participate in the ongoing support of clients and their carers / relatives.
Work in a collaborative manner with other healthcare professionals and agencies to deliver a
high standard of care.
Participate in the delivery of care of terminally ill / chronically ill clients and their carers / relatives using tact and diplomacy.
Person Specification
QUALIFICATIONS / TRAINING
Essential
- English and Math GCSE grade 9-2 (A*-E) or equivalent or high level of literacy and numeracy skills demonstrated within application
- Competence based level 2 Qualification e.g. NVQ or Diploma in Care or The Care Certificate issued by an employer
- Willingness to undertake any training or development relevant to the role
Desirable
- Competence based level 3 Qualification e.g. NVQ or Diploma in Healthcare Support
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Previous employment with a healthcare setting (18 months)
- Insight into the roles of responsibilities of the post
- Demonstrate a commitment to a caring profession
- Understand the importance of record keeping
- Literacy Skills
- IT skills
- Car owner/driver or suitable alternative transport to enable you to undertake the job (it is unlikely that public transport will meet this requirement). Reasonable adjustments can be considered in accordance to the Equality Act
- Experience of record keeping
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
- Ability to work as a team member
- Ability to work in a busy environment
- Able to use own initiative
- Aware of own limitations/ level of competence
- Good communication Skills
Desirable
Person Specification
QUALIFICATIONS / TRAINING
Essential
- English and Math GCSE grade 9-2 (A*-E) or equivalent or high level of literacy and numeracy skills demonstrated within application
- Competence based level 2 Qualification e.g. NVQ or Diploma in Care or The Care Certificate issued by an employer
- Willingness to undertake any training or development relevant to the role
Desirable
- Competence based level 3 Qualification e.g. NVQ or Diploma in Healthcare Support
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Previous employment with a healthcare setting (18 months)
- Insight into the roles of responsibilities of the post
- Demonstrate a commitment to a caring profession
- Understand the importance of record keeping
- Literacy Skills
- IT skills
- Car owner/driver or suitable alternative transport to enable you to undertake the job (it is unlikely that public transport will meet this requirement). Reasonable adjustments can be considered in accordance to the Equality Act
- Experience of record keeping
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
- Ability to work as a team member
- Ability to work in a busy environment
- Able to use own initiative
- Aware of own limitations/ level of competence
- Good communication Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
