Quality and Safety Coordinator

Job description

Job responsibilities

Support the quality and safety leads and womens services management team and to ensure all governance arrangements and reporting structures are in place and effective.

Utilise leadership, communication, influencing and negotiating skills in the provision of advice, support and guidance to the multidisciplinary team to ensure that learning from incidents makes a positive difference to patient safety.

Ensure the compliance of all relevant Trust wide policies and guidelines within maternity and gynaecology and that all safety alerts are disseminated in a timely manner and any actions are reported.

Participate in clinical audit and make recommendations for practice.

Regularly attend clinical governance meetings and provide specialist patient safety and quality improvement advice.

Review and develop information packages for service users.

Escalate any factors which are impeding the delivery of a high-quality service to the quality and safety team leaders and senior management team as appropriate.

Support benchmarking of service delivery against the national pathways, identify gaps and develop strategies for quality improvement.

Use a variety of data such as incidents and outputs from Morbidity and Mortality meetings, to identify any themes and trends that require further investigation and action.

Contribute to written monthly, quarterly and annual reports on risk / incidents complaints issues identifying trends, making recommendations for action and progress on implementation of actions for dissemination.

Maintain databases of adverse outcomes and service reviews as appropriate.

Identify, instigate and lead on / participate in specific quality improvement projects related to patient safety.

Ensure compliance with Duty of Candour in respect of patient safety incidents, providing support for clinical staff and ensuring that the duties of the Trust are met.

Contribute to the multidisciplinary morbidity and mortality reviews and the dissemination of learning and feedback following review.

Liaise with Professional Midwifery Advocates (PMA) if appropriate to make sure that all staff involved in clinical incidents and investigations are supported.

Review and develop guidelines and align to local and national standards.

Evaluate service user feedback and disseminate trends and themes through shared learning platforms.

Network with other quality and safety midwives/nurses across the region and nationally as appropriate to share best practice and learning.

Maintain the highest level of confidentiality; the post holder must exercise considerable initiative in dealing with incidents which are not only complex but distressing.

Maintain professional development to enable the development, delivery and evaluation of outstanding evidence based care.

Work within the NMC Code.

Undertake mandatory and priority training within the required time scales

Participate in own and others appraisals

Fulfil the requirements as directed by the Nursing and Midwifery Council to maintain and revalidate registration

Work closely with Research and Innovation to promote research, disseminate outcomes and findings to support evidence-based practice

Act in such a way that safeguards the health and wellbeing of children and vulnerable adults at all times. Is familiar with and adheres to, the safeguarding policies.

Raise concerns with regards to risk, danger, malpractice or wrong doing by following the Whistleblowing policy and supporting processes.

Undertake duties on other wards or departments as and when required by service demands or patient need.

Person Specification

QUALIFICATIONS / TRAINING

Essential

• Registered Nurse or Midwife
• Degree in Midwifery or evidence of working at degree level
• Demonstrable experience in all aspects of maternity including changing practice
• Evidence of continuing professional education and development

Desirable

• Risk management qualification
• Master's Degree or Working towards Master's level qualification

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

• Demonstrable experience in developing self and others and changing practice
• Knowledge and understanding of the reporting requirements to external bodies
• Experience in clinical audit
• Knowledge and experience of national patient safety agenda and NHS England and CQC priorities.
• Ability to demonstrate knowledge and understanding of the quality and safety agenda
• Willing to develop new skills including completing appropriate training as required
• Flexible, highly motivated and supportive of others
• Ability to undertake a wide range of work procedures without direct supervision
• Strong organisational and planning skills
• Willingness to share knowledge and skills to contribute to the professional development of others
• Resilient and able to maintain personal effectiveness and work well under pressure

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

• Excellent communication skills and ability to be responsive to highly emotive conversations
• Ability to adapt written and verbal communication skills to the audience
• Ability to analyse data and produce required reports and information
• Ability to develop excellent working relationships with all staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Calderdale Royal Hospital

Calderdale Royal Hospital

Halifax

HX3 0PW

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)