Matron for Emergency Department

Job responsibilities

Set and monitor clinical and non-clinical standards as and when required, take action to ensure high quality patient focus service in line with operational plan.

Working in partnership with the departments Sisters/Charge Nurses, ensure the delivery of safe quality care.

To present a dynamic, innovative and enthusiastic role model providing leadership, guidance and advice on both operational and professional issues.

Ensure the department areas comply with national standards of cleanliness for NHS.

Empower and motivate team members to maximise their skills, knowledge and potential, with particular reference to the Chief Nursing Officers 10 key roles for Nurses.

Contribute proactively to service development ensuring the best use of all resources using effective benchmarking systems.

Work in partnership with Associate Directors of Nursing, Head Nurse for Urgent and Emergency Care, General Managers and Clinical Directors to ensure national and local priorities and standards are met.

To facilitate and lead in a positive, flexible and strategic manner.

Conduct nursing staffing reviews at least twice per annum and ensure reporting is in place to support the national requirements for nurse staffing.

To work with the Associate Director of Nursing, Head Nurse for Urgent and Emergency Care, Deputy Director of Operations, and General Managers to provide strategic direction and professional leadership for the Divisions Nursing Staff.

To jointly ensure the provision of effective, quality patient services, within existing resources.

To be professionally responsible for the development and function of Budget Holders within own areas.

To contribute to the Trusts Modernisation Agenda and new ways of working.

To raise the profile of nursing amongst colleagues and patients.

Contribute to the delivery of, and to take the lead role on, key service targets and service change.

To utilise professional networks outside the Trust to inform and lead developments within own area.

To deputise for the Head Nurse for Urgent and Emergency Care as required, including project/portfolio work.

To take a lead in the use of research/evidence based care within own areas of responsibility.

To utilise effective relationships with medical colleagues in the promotion of optimum service delivery.

To challenge inappropriate practice effectively and manage conflict appropriately.

To contribute to effective multi-disciplinary team work.

To assist the Trust OD Agenda by contributing to in-house training programme as appropriate.

To work in partnership with other agencies, in providing quality patient care, (eg PCTs on service developments relevant to own area).

Responsible for implementing effective systems, control processes and risk management arrangements in line with the clinical and corporate governance strategy for the Directorate.

Support the monitoring of compliance with internal and external governance and best practice requirements in the service(s).

Support conflict resolution from patients, staff, suppliers, other internal and external service providers and partner organisations in the service(s).

To participate as appropriate in the proper investigation of patient complaints or complaints from other users of the service, drafting of responses as necessary and taking identified corrective actions. Ensure all action plans are completed and implemented appropriately.

To support the education of staff by encouraging learning from complaints to ensure the highest quality of patient care is delivered.

To support the systems of incident reporting and education of staff following incidents and adverse events.

Maintain and develop an environment and culture that improves health, safety and security.

Regularly assesses risks to health, safety and security using the results to promote and improve practice.

Supports a culture in which individuals feel able to report incidents and that learning takes place from all incidents and complaints.

Ensure Risk Registers are updated monthly for your designated area.

Qualifications

Essential

• Registered RGN or equivalent Degree level study or equivalent
• Masters level qualification in relevant speciality or equivalent qualifications or knowledge
• Evidence of Continuing Professional Development in specialist field of practice
• Adult Teaching/assessment qualification (e.g. 998)

Desirable

• Qualifications in relevant specialty

Experience

Essential

• Recent operational management experience and demonstrable clinical experience
• Involvement with clinical networks/patient pathways within the Trust
• Clinical benchmarking beyond own organisation

Desirable

• Project work outside own organisation
• Involvement with a modernisation/improvement project
• Evidence of working at a senior strategic level

Special Knowledge/ Expertise

Essential

• Competent in development and delivery of programmes of care
• Ability to performance manage against Trust targets
• Understanding the principles and processes of Service Change
• Ability to understand the national, regional and local policy context and effect its implications for service development and delivery
• Skilled in effective Public and Patient Involvement
• An in depth understanding and experience of patient flow/strategic bed management across the health economy

Desirable

• Transferability and flexibility to adapt skills base to deliver outside the sphere of previous experience

Practical/Intellectual Skills/Personal Qualities

Essential

• Ability to undertake audit and research relevant to own work area
• Advanced report writing and business plan development skills
• Excellent relevant/adaptable clinical/managerial skills and knowledge which command respect and confidence
• Budgetary skills
• Demonstrable Change management Experience of governance processes
• Current issues in Healthcare Regulatory framework within the NHS
• Promotes the building of effective teams and collaboration between teams
• Builds and maintains sound relationships within teams and with colleagues in other areas including corporate departments

Desirable

• Project management training/delivery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).