Administrator

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated Administrator to join our team.You will be part of a small admin team,carrying out the day-to-day administration tasks for referrals to the CAMHS Getting More Help and Targeted teams.The post is for 22.5 hours, ie 3 days a week 9am -5pm (0.6wte) and must include Tuesday due to team meetings.You will be based in the offices at Erlegh House,in the beautiful grounds of the University of Reading.There is free parking onsite and our team is warm, compassionate, and welcoming.

You will have excellent communication and organisational skills; have the ability to multi-task and prioritise, be familiar with the Trust computer systems and have very good IT skills. You will need to be efficient in using Teams, Outlook, Excel and Word packages. You will have previous administration experience, as well as resilience to deal with its fast pace, patient-focus and the sometimes emotionally distressing nature of mental health issues.

The CAMHS Teams provide assessments, therapeutic interventions, and care coordination for children and young people who are experiencing moderate to severe complex mental health difficulties. We work as a close and supportive multi-disciplinary team and in partnership with other CAMHS teams and external agencies to provide high quality and holistic mental health care to young people.

Main duties of the job

• Assist with planning and arranging meetings and events which may be internal or external to the service, ensuring all necessary arrangements are made, such as room bookings,refreshments, etc.

• Attend designated meetings where the information may be complex and sensitive, taking and transcribing minutes. Distribute information prior to and after meetings in a timely way.

• Maintain all office systems, both electronic and hard copy, across the service, ensuring that services run smoothly through having well planned and organised administrative systems and processes in place.

• Assist in the efficient and accurate recording of data on all electronic systems.

• Type confidential correspondence, reports and other documentation to a high standard within agreed timescales.

• Provide dedicated secretarial support to Service Managers, as required, including diary management.

• Assist in the collection, processing and presentation of data received for management and service information.

• Maintain effective communication across the service, including procedures for answering telephones and taking messages. Report any faults with telephone equipment to relevant parties and monitor until any issues are resolved.

• Organise all outgoing mail, ensuring mail is ready for collection as given times. Sort and distribute incoming mail.

• Manage the distribution of service user and staff communications and information across the service.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites