Berkshire Healthcare Foundation Trust

Administrator

The closing date is 26 March 2026

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Job summary

This post offers an exciting opportunity to work within theaward winningAIR service (Adult Integrated Respiratory Service), based in East Berkshire.

AIR is a leading light specialist community service so as well as providing premium care we also provide training to less specialist health care

This post is part of the administration teamsupportinga range of health professionals to deliver excellentcarefor patients with respiratorydiseases

Main duties of the job

Usingexcellent organisationalskills youwill provide day to day support fora range in clinicalprofessionals .This willinclude:

  • Being the first point of contact for health care professionals and patients

  • Taking and processing referrals

  • Direct patients,visitorsand colleagues to correct clinician.

  • Answer telephone, deal with enquiries, direct asappropriate, takeaccuratemessages and forward to relevant person/department

  • Provide information, written, verbal by telephone, e-mail, letter etc to staff from other departments and partner agencies

  • Make appointments for team, adjusting where necessary, i.e., conflicting diary appointments and ensuring documents and equipment is available.

  • Plan and prioritise own workload.

  • Maintain relevant documents and databases.

  • Assistin the preparation, collection, scanning, photocopying,printingand processing of materials for training, serviceinformationand meetings.

  • Typing letters and various correspondences as and whenrequiredto support service delivery.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.

Details

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum (incl of HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

371-CHS1176-B

Job locations

COPD

Windsor

SL4 3DP


Job description

Job responsibilities

The must haves for this role:

  • Excellent people skills

  • Excellent organisational skills

  • Excellent administration and office skills

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

Werecommitted to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Pleasedonthesitate to call:harriet.jarman@berkshire.nhs.uk0300 614 6796 /07976 393 831whollbe delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submityour application as soon as possible.

Job description

Job responsibilities

The must haves for this role:

  • Excellent people skills

  • Excellent organisational skills

  • Excellent administration and office skills

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

Werecommitted to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Pleasedonthesitate to call:harriet.jarman@berkshire.nhs.uk0300 614 6796 /07976 393 831whollbe delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submityour application as soon as possible.

Person Specification

Education/Qualifications/Training

Essential

  • Educated to GCSE level or equivalent, in English.
  • Good Command of the English Language
  • Experience and training to vocational NVQ3 or equivalent

Desirable

  • Qualifications in IT applications such as Excel

Previous Experience

Essential

  • Previous knowledge /understanding or experience of working in an office and/or customer care environment and administrative functions/duties.
  • Ability to work as part of a multidisciplinary team
  • Previous experience of NHS

Knowledge, Skills & Abilities

Essential

  • Knowledge and experience of navigating around software programmes/packages.
  • Ability to manage deadlines, plan and organise own workload and that of team.
  • Accurate copy and audio typing
  • Good IT skills to be able to enter data and can navigate around various systems and software packages - such as outlook, MS office and the internet.
  • Able to produce minutes

Additional Requirements

Essential

  • Previous administration experience in a hospital or similar setting
Person Specification

Education/Qualifications/Training

Essential

  • Educated to GCSE level or equivalent, in English.
  • Good Command of the English Language
  • Experience and training to vocational NVQ3 or equivalent

Desirable

  • Qualifications in IT applications such as Excel

Previous Experience

Essential

  • Previous knowledge /understanding or experience of working in an office and/or customer care environment and administrative functions/duties.
  • Ability to work as part of a multidisciplinary team
  • Previous experience of NHS

Knowledge, Skills & Abilities

Essential

  • Knowledge and experience of navigating around software programmes/packages.
  • Ability to manage deadlines, plan and organise own workload and that of team.
  • Accurate copy and audio typing
  • Good IT skills to be able to enter data and can navigate around various systems and software packages - such as outlook, MS office and the internet.
  • Able to produce minutes

Additional Requirements

Essential

  • Previous administration experience in a hospital or similar setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

COPD

Windsor

SL4 3DP


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

COPD

Windsor

SL4 3DP


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Respiratory Clinical Nurse Specialist

Harriet Jarman

harriet.jarman@berkshire.nhs.uk

07976393831

Details

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum (incl of HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

371-CHS1176-B

Job locations

COPD

Windsor

SL4 3DP


Supporting documents

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