Job summary
The role of the Mental Health Support Worker (band 3) within a crisis resolution and home treatment is about helping service user who are under the service or those who are contacting the service for the first time.
The ideal candidate will be a caring, responsive, empathic person who can provide support and reassurance to service users who contact service. This role will enable to candidate to gain experience interacting with service users with both common and complex clinical presentations. The ideal candidate will have an opportunity to further develop their knowledge of mental health care and develop their skills when working with service users undergoing a mental health crisis. CRHTT West is a very flexible and supportive place to work.
Successful candidates will be expected to work office hours .
Main duties of the job
The post holder will work as part of a team of nurses, doctors, support workers, social workers, administrative staff.
The post holder will be involved in the delivery of care for patients in a mental health crisis either by face to face visits or over the phone
The post holder will provide emotional support for individual in distress and support the team in carrying out risk assessment and risk management plans for the patients
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.
Job description
Job responsibilities
The must haves for this role:
- Experience working in an acute mental health setting or have a psychology degree
- Be caring and have empathy towards people going through a mental health crisis
- A clean, valid driving license and access to a car
- Ability to work as a team and have a flexible approach
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet thecriteria in theperson specificationand write about thispoint-by-pointin your supporting statementfor the best chance of being shortlisted.
Werecommitted to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Pleasedonthesitate to call:ZvinoMufuka, Clinical Manageron07825115651orzvinofadza.mufuka@berkshire.nhs.ukwhollbe delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible.
Job description
Job responsibilities
The must haves for this role:
- Experience working in an acute mental health setting or have a psychology degree
- Be caring and have empathy towards people going through a mental health crisis
- A clean, valid driving license and access to a car
- Ability to work as a team and have a flexible approach
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet thecriteria in theperson specificationand write about thispoint-by-pointin your supporting statementfor the best chance of being shortlisted.
Werecommitted to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Pleasedonthesitate to call:ZvinoMufuka, Clinical Manageron07825115651orzvinofadza.mufuka@berkshire.nhs.ukwhollbe delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible.
Person Specification
Education/Qualifications/Training
Essential
- Degree in health/social care or equivalent qualification /experience.
Desirable
- Qualification attained in mentoring would be ideal but not essential.
Previous Experience
Essential
- Previous knowledge and experience of working in a care environment, through placements in an area of discipline, with service users who have complex mental health needs.
- Experience of working efficiently in a multi-disciplinary team and multi-agency environment
Knowledge, Skills & Abilities
Essential
- Effective and competent interpersonal, influencing, communication, observation and reporting skills.
Additional Requirements
Essential
- Evidence of continuing professional development
Person Specification
Education/Qualifications/Training
Essential
- Degree in health/social care or equivalent qualification /experience.
Desirable
- Qualification attained in mentoring would be ideal but not essential.
Previous Experience
Essential
- Previous knowledge and experience of working in a care environment, through placements in an area of discipline, with service users who have complex mental health needs.
- Experience of working efficiently in a multi-disciplinary team and multi-agency environment
Knowledge, Skills & Abilities
Essential
- Effective and competent interpersonal, influencing, communication, observation and reporting skills.
Additional Requirements
Essential
- Evidence of continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
