Job summary
We are recruiting a Support Time Recovery Worker to join the Hampshire Liaison and Diversion Service, working primarily in the community with individuals released from HMP Winchester, with some work in custody and court.
We've been recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare 'Team of the Year' and runner-up for the Howard League for Penal Reform 'Liaison and Diversion Service of the Year'.
The post involves supporting people involved in the criminal justice system who often present with complex needs including mental health difficulties, substance misuse, homelessness and social exclusion.
Working Monday-Friday, 9am-5pm, you will manage your own caseload, engage people who may be hard to engage or distressed, and gather information from service users, families and partner agencies. You will support access to services including mental health, substance misuse, housing, education, debt and employment, while maintaining clear professional boundaries and managing risk.
You will liaise closely with police, probation, prisons, courts and health services, acting as a single point of contact for health, and provide clear written and verbal information to inform decision-making.
The role is not suitable for applicants whose experience is limited to personal or physical care (e.g. care homes or domiciliary care) without experience of working with complex social need or justice-involved individuals.
Main duties of the job
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You will support people who are typically hard to engage, you will talk to families and friends, to gain a holistic understanding of the client's circumstances and facilitate their access to support services, providing individualised support with practical problems or difficulties that may be affecting their health and wellbeing.
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An empathetic advocate of service users, you will promote their rights and responsibilities, building a rapport, whilst maintaining appropriate and transparent boundaries. You will be emotionally resilient, able to cope with people potentially displaying challenging behaviour and distressing situations
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To provide help and advice to service users that includes housing, social isolation and exclusion, education, debt management and employment problems etc.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Job description
Job responsibilities
The must haves for you to be considered for this role:
- Experience working with vulnerable adults with complex needs in criminal justice, mental health, substance misuse, homelessness or community outreach settings.
- A Level 3 qualification or equivalent relevant to criminal justice, mental health, social care, or community support
- Strong written and verbal communication skills, including the ability to produce professional reports.
- Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Gaynor Cowan on 03001235066 or email: gaynor.cowan@berkshire.nhs.uk wholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Please note, if we receive a high number of applications, we may close this role earlier than theadvertised closing date, so please submit your application as soon as possible.
Job description
Job responsibilities
The must haves for you to be considered for this role:
- Experience working with vulnerable adults with complex needs in criminal justice, mental health, substance misuse, homelessness or community outreach settings.
- A Level 3 qualification or equivalent relevant to criminal justice, mental health, social care, or community support
- Strong written and verbal communication skills, including the ability to produce professional reports.
- Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Gaynor Cowan on 03001235066 or email: gaynor.cowan@berkshire.nhs.uk wholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Please note, if we receive a high number of applications, we may close this role earlier than theadvertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
Essential
- NVQ level 3 qualification or equivalent relevant to criminal justice, mental health, social care, or community support.
- Minimum of 12-18months experience with vulnerable adults in criminal justice, mental health, substance misuse, homelessness or community outreach settings at minimum band 2/3 level
Continuous Professional Development
Desirable
- Evidence of attendance at relevant conferences/training courses
- Evidence of recent reading research around speciality
Previous Experience
Essential
- Experience of supporting people with complex needs and relevant vulnerabilities
Desirable
- Experience of working within the criminal justice system
Knowledge, Skills & Abilities
Essential
- Knowledge of the Liaison & Diversion agenda
- IT competent
Desirable
- Knowledge of the criminal justice system
- Knowledge of the health & social care systems
Additional Requirements
Essential
- Full driving License and car owner
- Skills in written and spoken English, adequate to enable the post holder to carry out the role effectively, including the ability to produce professional reports
Person Specification
Education/Qualifications/Training
Essential
- NVQ level 3 qualification or equivalent relevant to criminal justice, mental health, social care, or community support.
- Minimum of 12-18months experience with vulnerable adults in criminal justice, mental health, substance misuse, homelessness or community outreach settings at minimum band 2/3 level
Continuous Professional Development
Desirable
- Evidence of attendance at relevant conferences/training courses
- Evidence of recent reading research around speciality
Previous Experience
Essential
- Experience of supporting people with complex needs and relevant vulnerabilities
Desirable
- Experience of working within the criminal justice system
Knowledge, Skills & Abilities
Essential
- Knowledge of the Liaison & Diversion agenda
- IT competent
Desirable
- Knowledge of the criminal justice system
- Knowledge of the health & social care systems
Additional Requirements
Essential
- Full driving License and car owner
- Skills in written and spoken English, adequate to enable the post holder to carry out the role effectively, including the ability to produce professional reports
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
