Lead Administrator

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated Lead Administrator to work in our CAMHS Children in Care Team. You will be carrying out and supervising the day-to-day administration tasks for referrals to the team. The post is for 22.5 hours, ie 3 days a week 9am - 5pm (0.6wte). You will be based at Wokingham Hospital and ideally 1 day a week at Erlegh House, University of Reading.

You will have excellent communication and organisational skills; have the ability to multi-task and prioritise, be familiar with the Trust computer systems and have very good IT skills. You will need to be efficient in using Teams, Outlook, Excel and Word packages.

The CAMHS CiC service aims to improve life chances of Children in Care (CIC), by working towards increasing these resiliency factors:

• Supporting trauma informed care
• Creating stability of the Child or Young person's home placement
• CYP able to maintain a relationship with family members and work to be re-united where that is possible
• Fostering as strong an attachment as possible with the CYP foster carers or adults responsible for their care (if in a residential setting)
• Reaching as high as possible Education achievements
• Creating local social networks, forming positive and meaningful relationships with peers and other adults

Main duties of the job

• You will deal with telephone enquiries from patients, carers, staff and other professionals in a careful and sensitive way and takingappropriate actionin a timely manner.

• Using e Roster system to input annual leave requests and sickness absence.

• Liaising with Estates/IT and other services to resolve daily issues.

• To support theBusiness Support Manager, ensuring policies and procedures are followed.

• Helping with the recruitment and induction of new administrative staff and supporting new starters/clinical trainees.

• Preparing documentation and collating dataandagendafor the Team Business Meeting.

• Minute taking and distribution, following up on actions and being aware of meeting deadlines.

• Input confidential correspondence,produce requestedreports and other documentation to a high standard within an agreed timescale using software packages.

• You will be expected to act on your own initiativeto ensure the effective running of the service, prioritising your own workload with guidance from the Team Lead and Business Support Manager.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites