Job summary
Working in a small friendly Team that provides training to a diverse range of Clinical, Admin and Managerial staff from a spectrum of over 88 clinical services across the Berkshire area (from Newbury to Slough). The primary patient system is Rio and the team also train a range of other systems and technologies.
The post holder will support the Berkshire Healthcare Digital Transformation Programme, working as part of a team of Clinical Systems Trainers. Responsible for design and delivery of highly engaging training services to improve the usage of the systems and technologies across the Trust and our partner organisations.
You will design, develop, and update training materials as well as delivering training to a range of clinical and admin staff from a spectrum of around 100 services across the Berkshire area (from Newbury to Slough). This includes new and existing staff to support implementation of developments and cutting-edge technologies, working with the Transformation service to manage and roll out the training delivery of clinical systems in the organisation.
Willing to undertake relevant training,you'll have excellent presentation and communication skills and experience helping others learn and develop their skills
Main duties of the job
-
Deliver various formats of training, face to face, group and one to one training sessions, presentations, drop-in training, and virtual training sessions via Teams with an interactive and engaging approach. Flexibly adapting styles to support a variety of learning styles and personality types.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Job description
Job responsibilities
The 4 must haves for this role:
- Strong presentation,communication and influencing skills
- Experience of helping or supporting others to develop their skills and capability
- Enthusiastic about technology
- Organised approach- planning, working with others, building your knowledge, and understanding and practicing so you can deliver in a professional way.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Mary Greaves on 07810 656359 or email: mary.greaves@berkshire.nhs.uk who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Job description
Job responsibilities
The 4 must haves for this role:
- Strong presentation,communication and influencing skills
- Experience of helping or supporting others to develop their skills and capability
- Enthusiastic about technology
- Organised approach- planning, working with others, building your knowledge, and understanding and practicing so you can deliver in a professional way.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Mary Greaves on 07810 656359 or email: mary.greaves@berkshire.nhs.uk who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
Essential
- Presentation skills, communication skills course or equivalent experience
- Relevant degree plus additional specialist knowledge acquired through experiences/courses to post graduate diploma level, or equivalent relevant specialist experience.
- Training qualification, such as TAP Qualified or experience in teaching, supervising or coaching others
Desirable
- 2 years' experience working in a training function.
- RiO Training Accreditation (Train-the-trainer)
Continuous Professional Development
Essential
- Evidence of high level of professional and personal development
Previous Experience
Essential
- Minimum of 3 years' experience in the use of electronic systems in the workplace including Microsoft Office Applications.
- Experience designing and producing training or support materials (sample material will be expected for review at interview).
- Experience independently planning and organising a broad range of complex activities including formulating work schedules/plans and priorities on a frequent basis.
- Design and create eLearning based courses.
- Self-motivated with ability to work on own initiative and with the minimum of supervision.
Desirable
- At least 2 years' experience of working with clinical systems and technologies in the healthcare sector.
Knowledge, Skills & Abilities
Essential
- High standard of effective written communication - clear, well presented and engaging.
- Experience providing frequent help and support to a diverse range of people.
- Commitment to finding new ways of working, including exploiting emerging learning technologies and approaches.
Desirable
- Professional flexible manner, acting with integrity and maintaining confidentiality.
Additional Requirements
Essential
- Ability to travel to multiple sites and adjust working patterns to meet the needs of the service.
- Full Driving Licence - Car Driver/Car Owner Willing to drive between sites as required.
- Manual dexterity and advanced keyboard and mouse skills.
- Experience using a VDU for long periods, with frequent requirement for sitting and standing for a proportion of the working time.
- Focused concentration and multi-tasking for prolonged periods on a daily basis.
- Emotional effort - Dealing with users, clinicians and Senior staff, developing relationships and solving conflict of staff.
Person Specification
Education/Qualifications/Training
Essential
- Presentation skills, communication skills course or equivalent experience
- Relevant degree plus additional specialist knowledge acquired through experiences/courses to post graduate diploma level, or equivalent relevant specialist experience.
- Training qualification, such as TAP Qualified or experience in teaching, supervising or coaching others
Desirable
- 2 years' experience working in a training function.
- RiO Training Accreditation (Train-the-trainer)
Continuous Professional Development
Essential
- Evidence of high level of professional and personal development
Previous Experience
Essential
- Minimum of 3 years' experience in the use of electronic systems in the workplace including Microsoft Office Applications.
- Experience designing and producing training or support materials (sample material will be expected for review at interview).
- Experience independently planning and organising a broad range of complex activities including formulating work schedules/plans and priorities on a frequent basis.
- Design and create eLearning based courses.
- Self-motivated with ability to work on own initiative and with the minimum of supervision.
Desirable
- At least 2 years' experience of working with clinical systems and technologies in the healthcare sector.
Knowledge, Skills & Abilities
Essential
- High standard of effective written communication - clear, well presented and engaging.
- Experience providing frequent help and support to a diverse range of people.
- Commitment to finding new ways of working, including exploiting emerging learning technologies and approaches.
Desirable
- Professional flexible manner, acting with integrity and maintaining confidentiality.
Additional Requirements
Essential
- Ability to travel to multiple sites and adjust working patterns to meet the needs of the service.
- Full Driving Licence - Car Driver/Car Owner Willing to drive between sites as required.
- Manual dexterity and advanced keyboard and mouse skills.
- Experience using a VDU for long periods, with frequent requirement for sitting and standing for a proportion of the working time.
- Focused concentration and multi-tasking for prolonged periods on a daily basis.
- Emotional effort - Dealing with users, clinicians and Senior staff, developing relationships and solving conflict of staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
