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Berkshire Healthcare Foundation Trust

Administrator

The closing date is 15 October 2025

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Job summary

BHFT is looking for an experienced administrator to work in our Specialist services team based at our clinic at 25 Erleigh Road, Reading. Must be flexible, love working in a busy clinic and able to juggle competing priorities.

The role is administration within Specialist Services, working in the Adult Autism and ADHD services. There postholder will be expected to cover reception as and when required.

Main duties of the job

  • processing referrals

  • opting clients into the service

  • sending out correspondence to clients and GPs

  • contacting clients to book appointments

  • recording all interactions using BHFT patient record systems

  • sending out correspondences to GPs and clients

  • any other administrative tasks as directed by the business support manager

  • To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

371-CFS592-A

Job locations

25 Erleigh Road

25 Erleigh Road

Reading

RG1 5LR


Job description

Job responsibilities

The must haves for this role:

  • Must be reliable and dependable
  • Must have good time management skills and be able to prioritise
  • Previous experience of working in a similar setting desirable but not essential
  • Ability to work flexibly as part of a team
  • Good communication skills

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Zetat To on 0118 904 7623 or email: zetat.to@berkshire.nhs.uk wholl be delighted to help.

Job description

Job responsibilities

The must haves for this role:

  • Must be reliable and dependable
  • Must have good time management skills and be able to prioritise
  • Previous experience of working in a similar setting desirable but not essential
  • Ability to work flexibly as part of a team
  • Good communication skills

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Zetat To on 0118 904 7623 or email: zetat.to@berkshire.nhs.uk wholl be delighted to help.

Person Specification

Education/Qualifications/Training

Essential

  • NVQ 3 or equivalent qualification/experience

Desirable

  • Basic level of healthcare administration knowledge

Continuous Professional Development

Essential

  • Previous knowledge and experience of working in an office and/or customer care environment
  • Knowledge and experience of software programmes/packages and a full range of administrative functions and duties (including taking minutes and noting actions)

Previous Experience

Essential

  • Good interpersonal, communication, observation, and reporting skills
  • Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload

Knowledge and skills

Essential

  • Good/advanced IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)
Person Specification

Education/Qualifications/Training

Essential

  • NVQ 3 or equivalent qualification/experience

Desirable

  • Basic level of healthcare administration knowledge

Continuous Professional Development

Essential

  • Previous knowledge and experience of working in an office and/or customer care environment
  • Knowledge and experience of software programmes/packages and a full range of administrative functions and duties (including taking minutes and noting actions)

Previous Experience

Essential

  • Good interpersonal, communication, observation, and reporting skills
  • Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload

Knowledge and skills

Essential

  • Good/advanced IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

25 Erleigh Road

25 Erleigh Road

Reading

RG1 5LR


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

25 Erleigh Road

25 Erleigh Road

Reading

RG1 5LR


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Neuropsychology Data Administrator

Zetat To

zetat.to@berkshire.nhs.uk

01189047623

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

371-CFS592-A

Job locations

25 Erleigh Road

25 Erleigh Road

Reading

RG1 5LR


Supporting documents

Privacy notice

Berkshire Healthcare Foundation Trust's privacy notice (opens in a new tab)