Job summary
An exciting opportunity has arisen for an enthusiastic administrator to join the inpatient mental health administration team at Prospect Park Hospital in Reading.
The role will involve providing secretarial support to the Consultant teams, processing data subject access requests, managing databases, arranging for the recall and archiving of paper records and general administrative duties for the senior leadership team. Therefore, excellent typing and word processing skills and the ability to produce high quality documentation are a necessity.
Experience in an administrative or medical secretarial role is essential as is a commitment to excellent patient care, team working and a willingness to support change and adapt to new ways of working.
Potential applicants need to be aware that as part of their responsibilities, they will frequently be exposed to highly sensitive and distressing information relating to clients. This role involves line-by-line scrutiny of such records and will expose the applicant to such material.
Main duties of the job
The successful candidate will work across several disciplines within the inpatient administration team including the medical secretariat, medical records and general administration. Key tasks will include:
- processing data subject access requests in-line with GDPR and Trust policies and procedures - this will require analysing medical records that often contain highly sensitive and distressing information
- updating and maintaining accurate records relating to data subject
- access requests and other requests for information
- transcribing medical summaries
- notating professionals' meetings
- preparing weekly reports of clients who have been discharged
- preparing agendas and taking minutes at meetings
- providing high level administrative support to the senior leadership team
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.
Job description
Job responsibilities
The must haves for this role:
- Good standard of education (4 x GCSEs at grade C or higher (old grading) grade 4 or higher (new grading) or equivalent
- Previous experience of working in office-based or customer care environments and of handling sensitive and confidential information
- Ability to produce professional documentation to a high standard
- Demonstrable experience of using Microsoft Office software (Word, Excel, Outlook and PowerPoint) to an advanced level
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Da-Xia Lasca on 0118 960 5241 or contact her by email at DaXia.Lasca@berkshire.nhs.uk.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Job description
Job responsibilities
The must haves for this role:
- Good standard of education (4 x GCSEs at grade C or higher (old grading) grade 4 or higher (new grading) or equivalent
- Previous experience of working in office-based or customer care environments and of handling sensitive and confidential information
- Ability to produce professional documentation to a high standard
- Demonstrable experience of using Microsoft Office software (Word, Excel, Outlook and PowerPoint) to an advanced level
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Da-Xia Lasca on 0118 960 5241 or contact her by email at DaXia.Lasca@berkshire.nhs.uk.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person Specification
Education/Qualifications/Training
Essential
- Good standard of education (4 x GCSEs at grade C or higher (old grading) grade 4 or higher (new grading) or equivalent
- NVQ level 3 (or higher) in business administration or demonstrable experience in an administrative role
Desirable
- European Computer Driving Licence (ECDL) or similar qualification
Continuous Professional Development (CPD)
Essential
- Evidence of continuous professional development
Previous Experience
Essential
- Previous experience of working in office-based or customer care environments
- Previous experience of handling confidential and/or sensitive information
Desirable
- Demonstrable knowledge or experience of applying data protection principles and/or General Data Protection Regulations in the workplace
- Previous experience of producing meeting agendas and minutes
- Previous experience of using electronic patient records systems
Knowledge, Skills and Abilities
Essential
- Demonstrable experience of using Microsoft Office software (Word, Excel, Outlook and PowerPoint) to an advanced level
- Excellent typing skills with a high degree of accuracy
- Ability to produce professional documentation to a high standard
- Ability to work within a team and also unsupervised, managing own workload
Desirable
- Experience of audio typing to a professional standard
- Evidence of being sensitive and supportive to the needs of others
Additional Requirements
Essential
- Ability and willingness to attend internal and external training
- Ability and willingness to work flexibly and to travel independently between locations when required
Person Specification
Education/Qualifications/Training
Essential
- Good standard of education (4 x GCSEs at grade C or higher (old grading) grade 4 or higher (new grading) or equivalent
- NVQ level 3 (or higher) in business administration or demonstrable experience in an administrative role
Desirable
- European Computer Driving Licence (ECDL) or similar qualification
Continuous Professional Development (CPD)
Essential
- Evidence of continuous professional development
Previous Experience
Essential
- Previous experience of working in office-based or customer care environments
- Previous experience of handling confidential and/or sensitive information
Desirable
- Demonstrable knowledge or experience of applying data protection principles and/or General Data Protection Regulations in the workplace
- Previous experience of producing meeting agendas and minutes
- Previous experience of using electronic patient records systems
Knowledge, Skills and Abilities
Essential
- Demonstrable experience of using Microsoft Office software (Word, Excel, Outlook and PowerPoint) to an advanced level
- Excellent typing skills with a high degree of accuracy
- Ability to produce professional documentation to a high standard
- Ability to work within a team and also unsupervised, managing own workload
Desirable
- Experience of audio typing to a professional standard
- Evidence of being sensitive and supportive to the needs of others
Additional Requirements
Essential
- Ability and willingness to attend internal and external training
- Ability and willingness to work flexibly and to travel independently between locations when required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
