Administrator

Job summary

Interview will be held on 26th Sept 2025

An exciting opportunity has arisen to join the expanding and innovative administration team within the Reading Mental Health Service, in the role of full time Administrator. This post is based at Prospect Park Hospital, Monday to Friday from 9am to 5pm i.e. 37.5 hours per week, supporting a dynamic and multidisciplinary team.

We are looking for someone with a strong grasp of office procedures, particularly skilled in minute taking and handling service calls professionally and efficiently. The ideal candidate will be approachable, have a warm personality, and demonstrate excellent communication and organisational skills.

The Mental Health Administration Team takes pride in the continuous support we provide to our clinical colleagues. Effective teamwork is a cornerstone of our community services and essential to delivering high-quality care.

You will be working alongside a supportive team led by the Business Support Manager, and including Mental Health Nurses, Service Managers, and other healthcare professionals, including medical consultants.

Main duties of the job

• Post Holder will be responsibleto be the central point of contact and maintain relationships across the services, assisting the Reading Mental Health Service team in the development and maintenance of efficient and effective office procedures

• To use RIO to check referrals, help co-ordinate and book appointments

• Maintain effective communication across the service, including procedures for answering telephones and taking messages. Report any faults with telephone equipment to relevant parties and monitor until any issues are resolved.

• Responsible for administrative task, as designated by Business Support Manager, the ordering of stationary and maintaining office supplies.

• Support projects within the service by undertaking various administrative and clerical tasks

• Attend designated meetings where the information may be complex and sensitive, taking and transcribing minutes. Distribute information prior to and after meetings in a timely way.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites