Berkshire Healthcare Foundation Trust

Secretary for Health Visiting Team

The closing date is 28 August 2025

Job summary

We are looking for a highly organised, motivated secretary to join the team of administrators who support the health visiting service in West Berkshire.

The ideal candidate will have excellent, IT (including the use of excel) and communication skills.

The team are supportive and friendly and enjoy good working relationships with partner agencies. You must be a driver and have use of a car.

Main duties of the job

  • Manage New Birth notifications and children transferring in and out of the area. Add to Monthly Team Planner as required. Book appointments directly into practitioner diary or to allocate as appropriate following local process

  • Send out health related information and questionnaires as required and take appointment bookings

  • Work closely with the health visiting team to include typing correspondence and confidential reports.

  • Responsible for ordering, maintaining stock records and distribution of clinical equipment, health resource materials, patient leaflet information and stationery.

  • Responsible for the accurate recording of data into database.

  • Be a point of contact for clients, health professionals, social workers ensuring appropriate and immediate action is taken.

  • Assist in multi-agency referral processes between professionals

  • Provide confidential, administrative support to the Health Visiting Team answering telephone enquiries, prioritising and answering routine correspondence and emails as directed.

  • Able to accurately utilise computerised data entry programmes to enter, store and / or retrieve information for standardised reports.

  • Able to support others inputting data.

  • Assist in locating and accessing confidential information and maintaining security and confidentiality at all times.

  • Maintain efficient administration and filing systems.

  • Sort incoming post to appropriate staff

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum , pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

371-CFS552-A

Job locations

Health Visiting Newbury , West Berkshire Community Hospital

London Road

Thatcham

RG18 3AS


Job description

Job responsibilities

The must have's for this role:

1. Excellent organisational skills

2. Be able to work independently and as part of a team

3. Good communication skills

4. A positive approach to work and meeting the needs of service users

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Julie Sheridan on 07717653890 or email Julie.Sheridan@berkshire.nhs.uk who'll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Job description

Job responsibilities

The must have's for this role:

1. Excellent organisational skills

2. Be able to work independently and as part of a team

3. Good communication skills

4. A positive approach to work and meeting the needs of service users

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Julie Sheridan on 07717653890 or email Julie.Sheridan@berkshire.nhs.uk who'll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education/Qualifications/Training

Essential

  • Educated to GCSE or equivalent including English
  • ECDL and / or advanced keyboard skills

Continual Professional Development

Essential

  • Evidence of ongoing professional development

Previous Experience

Essential

  • Working in an office environment

Desirable

  • Previous NHS experience

Knowledge, Skills & Abilities

Essential

  • Competent in Word, Excel, Outlook and Database systems
  • Excellent communication skills both oral and written
  • Accurate typing skills and attention to detail
  • Understands about confidentiality and is sensitive to issues
  • Ability to work alone and as part of a team
  • Comprehensive knowledge of administrative skills
  • Ability to prioritise and manage own workload
  • Effective time management skills
  • Ability to be flexible to meet service need.

Additional Requirements

Essential

  • Ability to travel to multiple sites
Person Specification

Education/Qualifications/Training

Essential

  • Educated to GCSE or equivalent including English
  • ECDL and / or advanced keyboard skills

Continual Professional Development

Essential

  • Evidence of ongoing professional development

Previous Experience

Essential

  • Working in an office environment

Desirable

  • Previous NHS experience

Knowledge, Skills & Abilities

Essential

  • Competent in Word, Excel, Outlook and Database systems
  • Excellent communication skills both oral and written
  • Accurate typing skills and attention to detail
  • Understands about confidentiality and is sensitive to issues
  • Ability to work alone and as part of a team
  • Comprehensive knowledge of administrative skills
  • Ability to prioritise and manage own workload
  • Effective time management skills
  • Ability to be flexible to meet service need.

Additional Requirements

Essential

  • Ability to travel to multiple sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Health Visiting Newbury , West Berkshire Community Hospital

London Road

Thatcham

RG18 3AS


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Health Visiting Newbury , West Berkshire Community Hospital

London Road

Thatcham

RG18 3AS


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PA to Health Visiting and School Nursing Service

Julie Sheridan

Julie.Sheridan@berkshire.nhs.uk

07717653890

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum , pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

371-CFS552-A

Job locations

Health Visiting Newbury , West Berkshire Community Hospital

London Road

Thatcham

RG18 3AS


Supporting documents

Privacy notice

Berkshire Healthcare Foundation Trust's privacy notice (opens in a new tab)