Job summary
We are looking for you to join our Hampshire & IOW Liaison and Diversion team (L&D). You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and up to prison.
We are a dynamic, people-centred team who are looking for some who is passionate about health outcomes for those making their way through the criminal justice system.
With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.
Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare 'Team of the Year' and runner-up for the Howard League for Penal Reform 'Liaison and Diversion Service of the Year'.
We value our employees and put people first. We achieved an 'Outstanding' rating overall in our latest CQC inspection, which found that: 'Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.'
Main duties of the job
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You will support people who are typically hard to engage, you will talk to families and friends, to gain a holistic understanding of the client's circumstances and facilitate their access to support services, providing individualised support with practical problems or difficulties that may be affecting their health and wellbeing.
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An empathetic advocate of service users, you will promote their rights and responsibilities, building a rapport, whilst maintaining appropriate and transparent boundaries. You will be emotionally resilient, able to cope with people potentially displaying challenging behaviour and distressing situations
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To provide help and advice to service users that includes housing, social isolation and exclusion, education, debt management and employment problems etc.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.
Job description
Job responsibilities
You will be expected to travel across Hampshire and the Isle of Wight as required and to facilitate this we will support with the following:
- Parking is provided for staff at all sites and any expenses accrued will be reimbursed.
- Salary sacrifice scheme for a new car
- There are other benefits available including Cycle purchase and public transport season ticket loans
The must haves for you to be considered for this role:
- An NVQ level 2 in Health & Social Care or equivalent or relevant training to diploma level.
- A warm personality, good communication and people skills.
- Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Kate Francis on 03001235066 or email Kate.Francis@berkshire.nhs.uk.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Job description
Job responsibilities
You will be expected to travel across Hampshire and the Isle of Wight as required and to facilitate this we will support with the following:
- Parking is provided for staff at all sites and any expenses accrued will be reimbursed.
- Salary sacrifice scheme for a new car
- There are other benefits available including Cycle purchase and public transport season ticket loans
The must haves for you to be considered for this role:
- An NVQ level 2 in Health & Social Care or equivalent or relevant training to diploma level.
- A warm personality, good communication and people skills.
- Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Kate Francis on 03001235066 or email Kate.Francis@berkshire.nhs.uk.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
Essential
- NVQ level 2 in Health & Social Care or equivalent and relevant training to diploma level equivalent
Desirable
Continuous Professional Development
Essential
- Able to develop through supervision and recognise own limits
- Demonstrate a willingness to upskill into a Band 4 role
- Complete competency framework as set out by the service within an agreed timeframe
Desirable
- Evidence of qualifications
- Evidence of commitment to continue professional developmen
Previous Experience
Desirable
- Experience of supporting people with identified vulnerabilities
- Experience of working in a multi-disciplinary team
Knowledge, Skills & Abilities
Essential
- Knowledge of the Liaison & Diversion agenda
- Ability to provide practical support in daily living activities
- IT competent
- Good interpersonal skills with the ability to empathise and listen to others
- Ability to be supportive and sensitive to the needs of others
- Ability to engage others and inspire confidence
- Commitment to work as a team member to an agreed plan of care
- Ability to use problem-solving approach in everyday situations
- Ability to work collaboratively with individuals and other organisations
- Ability to celebrate and work with diversity/anti-discriminatory attitude
- Compliance in or willingness to undertake Basic IT training
Desirable
- Knowledge of the health & social care systems
Additional Requirements
Essential
- Full driving License and car owner
- Skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Desirable
- Knowledge of equal opportunities, confidentiality and Data Protection
Person Specification
Education/Qualifications/Training
Essential
- NVQ level 2 in Health & Social Care or equivalent and relevant training to diploma level equivalent
Desirable
Continuous Professional Development
Essential
- Able to develop through supervision and recognise own limits
- Demonstrate a willingness to upskill into a Band 4 role
- Complete competency framework as set out by the service within an agreed timeframe
Desirable
- Evidence of qualifications
- Evidence of commitment to continue professional developmen
Previous Experience
Desirable
- Experience of supporting people with identified vulnerabilities
- Experience of working in a multi-disciplinary team
Knowledge, Skills & Abilities
Essential
- Knowledge of the Liaison & Diversion agenda
- Ability to provide practical support in daily living activities
- IT competent
- Good interpersonal skills with the ability to empathise and listen to others
- Ability to be supportive and sensitive to the needs of others
- Ability to engage others and inspire confidence
- Commitment to work as a team member to an agreed plan of care
- Ability to use problem-solving approach in everyday situations
- Ability to work collaboratively with individuals and other organisations
- Ability to celebrate and work with diversity/anti-discriminatory attitude
- Compliance in or willingness to undertake Basic IT training
Desirable
- Knowledge of the health & social care systems
Additional Requirements
Essential
- Full driving License and car owner
- Skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Desirable
- Knowledge of equal opportunities, confidentiality and Data Protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
