Administrator Assistant Health Visiting

Job summary

Interview will be held on 21st July 2025

Berkshire Healthcare Foundation Trust has an exciting vacancy for a part time administrator to work with the administration team for health visiting, based at West Berkshire Community Hospital.

We are looking for a highly organised, motivated administrator to join the team of administrators who support the health visiting service in West Berkshire. The ideal candidate will have good organisational, IT (including the use of excel) and communication skills. The team are supportive and friendly and enjoy good working relationships with partner agencies. You must be a driver and have use of a car.

Main duties of the job

• Be responsible for review clinic appointments including mail merge and sending of multiple appointment letters, health related information and questionnaires and take review clinic appointment bookings

• Take, respond to and record accurately all telephone calls and e-mails, initiating action as appropriate, relaying messages accurately, ensuring that all calls receive prompt attention in an efficient and courteous way

• Produce new birth and transfer in packs in preparation for the Health Visitor home visit.

• Manage clinical records, discharge of notes and archiving in accordance with the NHS Code of Practice and local Child Health Information Service

• Undertake clinic and/or reception duties when required communicating directly with service users

• Assist in the receipt and distribution of all mail delivered to the service

• Assist the team in the maintenance and amendment of client demographics within the electronic patient record

• Liaise with other departments and external organisations on matters concerning the department business, on direction

• Manage and monitor own workload, identifying need for support as appropriate

• Collaborate with other Administration Team members, to ensure the department is always fully equipped of both central stock and non-stock items by regular monitoring and keeping relevant staff informed

• Collect departmental statistics/data as and when required

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites