Berkshire Healthcare Foundation Trust

Administrator

The closing date is 12 November 2025

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Job summary

We are looking for an administrator to support the effective operation of WAM Adult Mental Health service by providing organisational, administrative and secretarial support to the locality mental health teams.

The postholder is expected to act on their own initiative on a daily basis to ensure the effective running of the service, prioritising their own workload as required.

The postholder is expected to liaise effectively and professionally with all levels of staff, external organisations and the public, dealing with confidential information in an appropriate manner.

This position is a fixed term post until 31/03/2026. The post is full time, working on site 5 days per week at Nicholsons House, Maidenhead

Main duties of the job

  • To be the central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures.

  • Plan and arrange meetings and events which may be internal of external to the service, ensuring all necessary arrangements are made, such as room bookings, refreshments, etc.

  • Attend designated meetings where the information may be complex and sensitive, taking and transcribing minutes. Distribute information prior to and after meetings in a timely way.

  • Ensure the efficient and accurate recording of data on all electronic systems.

  • Promote effective communication channels across the service, including procedures for answering telephones and taking messages. Report any faults with telephone equipment to relevant parties and monitor until any issues are resolved.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.

Details

Date posted

05 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum (incl of HCAS)

Contract

Fixed term

Duration

5 months

Working pattern

Full-time

Reference number

371-MHS906-A

Job locations

WAM Locality Administration

Maidenhead

SL6 1LD


Job description

Job responsibilities

The must haves for this role:

  • NVQ3 or equivalent qualification/experience or equivalent knowledge and experience of using a variety of software programmes/packages

  • Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD)

  • Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties

  • Good interpersonal, communication and reporting skills Ability to empathise, be supportive and sensitive to the needs of others

  • Ability to use a practical problem solving approach in everyday situations

  • Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases

  • Strong organisational and planning skills with the ability to reprioritise own work and that of others to ensure tasks are delivered on time

  • Ability to work effectively in a team, demonstrating accountability for own work and an ability to work on own initiative

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

Job description

Job responsibilities

The must haves for this role:

  • NVQ3 or equivalent qualification/experience or equivalent knowledge and experience of using a variety of software programmes/packages

  • Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD)

  • Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties

  • Good interpersonal, communication and reporting skills Ability to empathise, be supportive and sensitive to the needs of others

  • Ability to use a practical problem solving approach in everyday situations

  • Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases

  • Strong organisational and planning skills with the ability to reprioritise own work and that of others to ensure tasks are delivered on time

  • Ability to work effectively in a team, demonstrating accountability for own work and an ability to work on own initiative

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

Person Specification

Education/Qualifications/Training

Essential

  • NVQ3 or equivalent qualification/experience
  • Basic knowledge of administration and/or office procedures
  • Previous knowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties, including minute-taking
  • Knowledge and experience of using a variety of software programmes/packages

Knowledge, Skills & Abilities

Essential

  • Good interpersonal, communication and reporting skills
  • Ability to empathise, be supportive and sensitive to the needs of others
  • Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases
Person Specification

Education/Qualifications/Training

Essential

  • NVQ3 or equivalent qualification/experience
  • Basic knowledge of administration and/or office procedures
  • Previous knowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties, including minute-taking
  • Knowledge and experience of using a variety of software programmes/packages

Knowledge, Skills & Abilities

Essential

  • Good interpersonal, communication and reporting skills
  • Ability to empathise, be supportive and sensitive to the needs of others
  • Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

WAM Locality Administration

Maidenhead

SL6 1LD


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

WAM Locality Administration

Maidenhead

SL6 1LD


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Manager

Aisha Aadeoye

aisha.adeoye@berkshire.nhs.uk

07580859748

Details

Date posted

05 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum (incl of HCAS)

Contract

Fixed term

Duration

5 months

Working pattern

Full-time

Reference number

371-MHS906-A

Job locations

WAM Locality Administration

Maidenhead

SL6 1LD


Supporting documents

Privacy notice

Berkshire Healthcare Foundation Trust's privacy notice (opens in a new tab)