Administration Manager

Job summary

Are you passionate about mental health and ready to make a real difference in people's lives? We have an exciting opportunity for an Administration Manager to join our vibrant, multi-disciplinary Adults Community Mental Health Service in Slough.

Our Slough Community Mental Health Service is a well-established group of dedicated professionals, including social workers, community mental health nurses, consultant psychiatrists, psychological therapists, occupational therapists, community support workers, employment specialists, and administrative staff. Jointly funded by the Berkshire Healthcare NHS Foundation Trust and Slough Borough Council, we are committed to providing top-class care and support to adults with significant mental illnesses and their carers.

Why Join Us?

• Collaborative Environment: Work alongside a diverse team of experts in a supportive and dynamic setting.

• Impactful Work: Play a crucial role in delivering a range services, to improve the lives of our service users.

• Professional Growth: Gain valuable experience and training while making a tangible difference in the community

Main duties of the job

What We're Looking For:

• As an integral member of the management team, you'll support the effective operational management and leadership of the service.

• You'll act as the senior point of contact for all administrative matters, communicating complex, sensitive and confidential information including patient data, co-ordinating communication and making appropriate decisions to escalate to senior managers when necessary.

• Someone who can promote and encourage good working relationships across the service by supporting effective communications channels, reviewing and improving existing procedures where necessary.

You'll act as the senior point of contact for all administrative matters, communicating complex, sensitive and confidential information including patient data, co-ordinating communication and making appropriate decisions to escalate to senior managers when necessary.

You'll liaise confidently and effectively with all levels of staff within the Trust, including patients and visitors, voluntary and external organisations including Slough Borough Council.

To provide operational leadership to the teams of administrative, reception and secretarial staff to ensure a responsive and flexible service. To plan and allocate resources as required ensuring the efficient use of such resources.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites