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Healthcare Assistant

Berkshire Healthcare Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic Healthcare Assistant to join our CQC rated 'Outstanding' Trust, within our Westcall, Urgent Care Service.

Based at Royal Berkshire Hospital, you will be working in a passionate integrated team operating in partnership with the Practitioners in the Out of Hours GPs and other multidisciplinary teams within Berkshire Healthcare.

As a healthcare assistant, you will be working within our Out of Hours Service booking patients in and carrying out observations and treating wounds with the support of the practitioners.

Our service is open 7 days a week 365 days a year. Our opening hours are:

  • Monday-Fridays 18.30pm-00.00am

  • Saturdays 0800am-00.00am

  • Sundays- 0800am-00.00am

  • Bank Holidays 0800am-00.00am

The role will be covering the following shifts:

Monday- Friday: 19:00hrs to 23:00hrs

Saturday, Sunday and Bank Holidays: 11:00hrs to 23:00hrs

Main duties of the job

  • Welcome patients to Westcall in a courteous and helpful manner trying to allay fears and anxieties that they may have.

  • Book patients onto the clinical database collecting all relevant information in timely and accurate manner

  • Be able to demonstrate independent working while working in a constantly changing environment and without direct supervision but being able to ask the team for advice when required.

  • Be able to act on own initiative manage own daily workload comprising of both routine and unpredictable/unplanned activities

  • Undertaking appropriate clinical observations/vital signs

  • Performing simple wound care/burns/venepuncture/ECGs/urinalysis.

  • Carry out administrative duties for the Urgent Care Service as directed

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.

Date posted

28 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata +5.5% 2024/25 Pay Award

Contract

Permanent

Working pattern

Part-time

Reference number

371-CHS704-C

Job locations

Westcall Out of Hours

Reading

RG1 5AN


Job description

Job responsibilities

The3/4 must haves for you to be considered for this role:

  • Previous experience of working in a healthcare environment

  • NVQ level 3 in health and social care or equivalent

  • Can work under pressure and remain calm

  • Excellent communication skills

For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply.

If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required

Job description

Job responsibilities

The3/4 must haves for you to be considered for this role:

  • Previous experience of working in a healthcare environment

  • NVQ level 3 in health and social care or equivalent

  • Can work under pressure and remain calm

  • Excellent communication skills

For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply.

If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required

Person Specification

Education/Qualifications/Training

Essential

  • NVQ Level 3 Health and social care or equivalent
  • Effective communication in English

Desirable

  • RSA 1 Typing Skills or equivalent
  • NVQ in Customer Care
  • Relevant courses specific to the role, e.g., wound care/burns management/plastering

Continuous Professional Development

Essential

  • Computer skills
  • Evidence of ongoing development

Desirable

  • Microsoft Word or Equivalent
  • Basic life support

Previous Experience

Essential

  • Experience in a customer based environment
  • A level of clinical knowledge
  • Previous experience of working in a health care setting

Desirable

  • Broad range of work experience

Knowledge, Skills & Abilities

Essential

  • Excellent Communication Skills - written and oral
Person Specification

Education/Qualifications/Training

Essential

  • NVQ Level 3 Health and social care or equivalent
  • Effective communication in English

Desirable

  • RSA 1 Typing Skills or equivalent
  • NVQ in Customer Care
  • Relevant courses specific to the role, e.g., wound care/burns management/plastering

Continuous Professional Development

Essential

  • Computer skills
  • Evidence of ongoing development

Desirable

  • Microsoft Word or Equivalent
  • Basic life support

Previous Experience

Essential

  • Experience in a customer based environment
  • A level of clinical knowledge
  • Previous experience of working in a health care setting

Desirable

  • Broad range of work experience

Knowledge, Skills & Abilities

Essential

  • Excellent Communication Skills - written and oral

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Westcall Out of Hours

Reading

RG1 5AN


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Westcall Out of Hours

Reading

RG1 5AN


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Clinical Lead

Carla Woolford@berkshire.nhs.uk

carla.woolford@berkshire.nhs.uk

07920765378

Date posted

28 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata +5.5% 2024/25 Pay Award

Contract

Permanent

Working pattern

Part-time

Reference number

371-CHS704-C

Job locations

Westcall Out of Hours

Reading

RG1 5AN


Supporting documents

Privacy notice

Berkshire Healthcare Foundation Trust's privacy notice (opens in a new tab)