Job summary
Based in Reading at Prospect Park Hospital you will work as part of the Crisis Resolution Home Treatment Team supporting patients in the community to avoid Hospital admission.
The post holder will provide brief clinical risk and mental state assessment, formulation and brief psychological interventions for people presenting in mental health crisis.
Working via telephone,validating, de-escalating crisis and coaching people in distress tolerance and emotional regulation strategies. Using a range of brief psychological interventions, empower patients, carers and families to manage distress and crisis effectively.
With experience working within MentalHealth, you will enjoy working as part of a large team and thrive in a busy fast paced environment.
Main duties of the job
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Job description
Job responsibilities
The must haves for this role:
The post involves working with clients of the Mental Health Crisis Service over the phone. The working environment includes exposure to high levels of distress in others. There is a requirement for substantial periods of concentration and sitting:
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Job description
Job responsibilities
The must haves for this role:
The post involves working with clients of the Mental Health Crisis Service over the phone. The working environment includes exposure to high levels of distress in others. There is a requirement for substantial periods of concentration and sitting:
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
Essential
- Degree in health/social care or equivalent qualification/experience
Continuous Professional Development
Essential
Previous Experience
Essential
- Strong knowledge and understanding of the health and social care systems and operating frameworks, clinical observations and the Mental Health Act
- Previous knowledge and experience of working in a care environment, through placements in an area of discipline, with service users who have complex mental health needs
Desirable
- Experience of managing a busy caseload or service users with a range of mental health conditions and intervention needs
- Experience of working efficiently in a multi-disciplinary team and multi-agency environment
- Previous work experience within mental health urgent care services
Knowledge, Skills & Abilities
Essential
- Effective and competent interpersonal, influencing, communication, observation and reporting skills
- Strong organisational skills and the ability to analyse situations and make the right decisions
- Ability to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
- Ability to cope in a pressurised environment and apply practical problem solving skills in everyday situations
- Competent IT skills and the ability to navigate around various systems and software packages
- Ability to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
- Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload
Person Specification
Education/Qualifications/Training
Essential
- Degree in health/social care or equivalent qualification/experience
Continuous Professional Development
Essential
Previous Experience
Essential
- Strong knowledge and understanding of the health and social care systems and operating frameworks, clinical observations and the Mental Health Act
- Previous knowledge and experience of working in a care environment, through placements in an area of discipline, with service users who have complex mental health needs
Desirable
- Experience of managing a busy caseload or service users with a range of mental health conditions and intervention needs
- Experience of working efficiently in a multi-disciplinary team and multi-agency environment
- Previous work experience within mental health urgent care services
Knowledge, Skills & Abilities
Essential
- Effective and competent interpersonal, influencing, communication, observation and reporting skills
- Strong organisational skills and the ability to analyse situations and make the right decisions
- Ability to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
- Ability to cope in a pressurised environment and apply practical problem solving skills in everyday situations
- Competent IT skills and the ability to navigate around various systems and software packages
- Ability to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
- Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
