Job summary
Working as a member of the Compliance and Risk Management Team within Berkshire Healthcare Foundation NHS Trust the Risk Information Analyst works with various client groups.
The RIA is responsible for supporting the design of, creation of, and helping to ensure, the provision of, comprehensive and proactive information relating to specialist bespoke Integrated Risk Management Information Systems and client facing literature, as well as providing highly specialised and complex support for designated client groups`national, regional and local returns, reports and ad-hoc requests using appropriate specialist skills and tools to analyse and transform complex data into useable, pertinent and presentable information using both creative and technical skills.The RIA will assist the RIM to create, develop and adapt complex software/web sites using their specialist knowledge to assist in the roll out of new reporting systems and ensure best representation of the department.
The RIA must have a basic knowledge of the Trusts Complaints, PALS, Serious Untoward Events, Risk, Claims and Litigation policies and procedures to allow the RIA to ensure provision of best practice and that all information is processed in line with current legislation. They will be aware of the highly sensitive, potentially contentious, nature of the information involved. Assisting the RIM and client groups to create an operational framework that will enable them to achieve and set out long term goals.
Main duties of the job
- Provide a comprehensive information function for the client organisations and within the allocated service group. This will include the use of the Oracle Learning Management System to provide training and ad-hoc information queries and the production of national, regional, local returns, comparative analysis of secondary, community and primary care data to support the performance and commissioning of client organisations.
- Assist staff in the use of complex systems and in writing meaningful reports, using a number of specialist tools and databases.
- Attend meetings as required. To ensure information issues are represented, understanding is transferred and forging closer working relationships with the Trust Client group.
- Working as part of the Risk Management Department with an evolving client service group, providing countywide specialised support and sharing best practice with the Risk Management Team.
- Develop expertise in complex data mining and query analysis. Using expert judgement to make amendments if necessary with little or no outside help.
- Use own judgement in determining what analytical methods, including inferential and descriptive statistics, would best fit to interrogate and investigate data from a wide range of sources, requiring long periods of intense concentration. This information may then be needed to be communicated in a variety of media in an easy to understand non technical language.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Job description
Job responsibilities
The must haves for this role:
- Experience of administrating a DATIX system
- Experience of reviewing and closing non clinical incidents
- Two years experience in an information analyst role
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Anthony Sellwood on 07719036539 or email: Anthony.Sellwood@berkshire.nhs.uk wholl be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Interview will be held on 29th Nov 2024
Job description
Job responsibilities
The must haves for this role:
- Experience of administrating a DATIX system
- Experience of reviewing and closing non clinical incidents
- Two years experience in an information analyst role
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Anthony Sellwood on 07719036539 or email: Anthony.Sellwood@berkshire.nhs.uk wholl be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Interview will be held on 29th Nov 2024
Person Specification
Education/Qualifications
Essential
- Educated to degree level or equivalent experience
- ECDL (ITQ) NVQ2
Desirable
- Training qualification
- NEBOSH General Certificate
Training
Essential
- Ability to remain abreast of latest changes in legislation and software
- Enthusiasm to further develop self in line with post, through media or training
- Maintain an up to date knowledge of Health and Safety practices and procedures
- Evidence of ongoing development
Previous Experience
Essential
- 2 years experience as a DATIX Administrator
- 2 years experience reviewing non clinical incidents
Desirable
- 1 years experience using SQL and VB
- Experience of training and presenting complex information to large groups
- Previous NHS/Care profession experience
- Datix Administration knowledge
Knowledge, Skills & Abilities
Essential
- Ability to apply appropriate statistical techniques
- Expert knowledge of Microsoft Office Suite
- Advanced knowledge of MS
- FrontPage, Adobe Photoshop, MS Access
- Proven experience in handling statistical data
- Proven Information Analysis skills
- Ability to work to tight deadlines
- Ability to work with no supervision and on own initiative
- Ability to work under pressure
- Exceptional communication skills.
- Able to communicate effectively and efficiently with users and clients about information issues and data quality.
- Effective reporting and presentation skills
- Good interpersonal skills
- Confidence, enthusiasm and commitment to find new smarter ways of working
- Integrity and confidentiality
- Professional flexible manner
- Client focused service awareness and commitment to deliver
- Logical and methodical approach to working
- Advanced keyboard skills
- Good knowledge of Risk Management processes and procedures
Desirable
Additional Requirements
Desirable
- Clean driving licence and access to car
Person Specification
Education/Qualifications
Essential
- Educated to degree level or equivalent experience
- ECDL (ITQ) NVQ2
Desirable
- Training qualification
- NEBOSH General Certificate
Training
Essential
- Ability to remain abreast of latest changes in legislation and software
- Enthusiasm to further develop self in line with post, through media or training
- Maintain an up to date knowledge of Health and Safety practices and procedures
- Evidence of ongoing development
Previous Experience
Essential
- 2 years experience as a DATIX Administrator
- 2 years experience reviewing non clinical incidents
Desirable
- 1 years experience using SQL and VB
- Experience of training and presenting complex information to large groups
- Previous NHS/Care profession experience
- Datix Administration knowledge
Knowledge, Skills & Abilities
Essential
- Ability to apply appropriate statistical techniques
- Expert knowledge of Microsoft Office Suite
- Advanced knowledge of MS
- FrontPage, Adobe Photoshop, MS Access
- Proven experience in handling statistical data
- Proven Information Analysis skills
- Ability to work to tight deadlines
- Ability to work with no supervision and on own initiative
- Ability to work under pressure
- Exceptional communication skills.
- Able to communicate effectively and efficiently with users and clients about information issues and data quality.
- Effective reporting and presentation skills
- Good interpersonal skills
- Confidence, enthusiasm and commitment to find new smarter ways of working
- Integrity and confidentiality
- Professional flexible manner
- Client focused service awareness and commitment to deliver
- Logical and methodical approach to working
- Advanced keyboard skills
- Good knowledge of Risk Management processes and procedures
Desirable
Additional Requirements
Desirable
- Clean driving licence and access to car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
