Job summary
Administrator, Urgent Care, WestCall - Wokingham Hospital
PART TIME HOURS, 25 HOURS PER WEEK
We are looking to recruit an experienced,motivated and enthusiastic administrator to join WestCall as a key member of our excellent administration team.
WestCall is the emergency out of hours GP service, covering West Berkshire. It operates 365 days per year. It is a dynamic, fast paced and busy environment.
This role is Monday-Friday, 25 hours per week, 5 hours per day, 0930-1430 hours.
You will be a team player and work collaboratively with all disciplines whilst maintaining high standards.
Main duties of the job
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Providing administrative support to the service.
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Efficient and accurate reporting of data on electronic systems.
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Assist the Urgent Care Manager with the rota management of medical and operational staff, including reviewing duty session allocations and ensuring that members of staff are aware of individual duty session on a daily basis.
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Assisting with pay role to ensure staff are paid for the correct hours worked and the correct hourly rate.
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Type confidential correspondence, reports and other documentation to a high standard within agreed timescales.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.
Job description
Job responsibilities
The must haves for you to be considered for this role:
- GCSE pass in Maths and English.
- At least 3 years experience of working within an administrative service.
- Excellent communication skills, spoken and written to ensure effective communication with all stakeholders and callers is of the highest standard.
- Computer literate with an ability to navigate around various systems and software packages including MS Office and Outlook
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Job description
Job responsibilities
The must haves for you to be considered for this role:
- GCSE pass in Maths and English.
- At least 3 years experience of working within an administrative service.
- Excellent communication skills, spoken and written to ensure effective communication with all stakeholders and callers is of the highest standard.
- Computer literate with an ability to navigate around various systems and software packages including MS Office and Outlook
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
Essential
- Maths & English GCSE grade C or equivalent
Continuous Professional Development
Essential
- Willingness to undertake further training and development to support the role and wider service
Previous Experience
Essential
- 3 years experience working in an office environment
- Ability to work on own initiative
- Ability to work as part of a team
Desirable
- NHS or healthcare experience
Knowledge, Skills & Abilities
Essential
- Computer literate with an ability to navigate around systems including MS Office
- Ability to work effectively in a team and under direction on routine tasks without the need for supervision, prioritising and managing workload
Desirable
- Experience of RiO and Adastra
Additional Requirements
Essential
- Ability to be flexible with working hours
- working hours Demonstrates an enthusiastic and flexible approach
Person Specification
Education/Qualifications/Training
Essential
- Maths & English GCSE grade C or equivalent
Continuous Professional Development
Essential
- Willingness to undertake further training and development to support the role and wider service
Previous Experience
Essential
- 3 years experience working in an office environment
- Ability to work on own initiative
- Ability to work as part of a team
Desirable
- NHS or healthcare experience
Knowledge, Skills & Abilities
Essential
- Computer literate with an ability to navigate around systems including MS Office
- Ability to work effectively in a team and under direction on routine tasks without the need for supervision, prioritising and managing workload
Desirable
- Experience of RiO and Adastra
Additional Requirements
Essential
- Ability to be flexible with working hours
- working hours Demonstrates an enthusiastic and flexible approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
