Job summary
The Liaison Diversion (L&D) service operates by referring offenders who are identified with having mental health, learning disabilities, or other vulnerabilities to an appropriate treatment or support service. The service is high profile with research being conducted to feed into national policy, service development and best practice.
The service forms a service provision that spans region of Thames Valley. This post has a primary base in Reading, with some potential travel across Thames Valley for training, meetings etc.
The post holder is required to provide administrative and clerical support to the Thames Valley L&D service. The post holder will work as a key member of the multi-disciplinary team and assist in the promotion of high-quality service.
Main duties of the job
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To act as Business Support Administrator for Thames Valley L&D service
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Take minutes at Management, Team & Project Meetings and follow up actions including administration of invitations, distribution of agendas and room booking
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Preparation and in-put of roster schedules using HealthRoster
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Managing changes in shift requirements and absences (e.g., holiday & sickness) and updating roster schedules
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Support New Starters through the Trust Induction and local onboarding process (including ID verification, Police vetting, IT access and equipment)
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Support the Admin & Data Manager with data collection, filtering and cleansing to locate and correct problems. Producing ad-hoc data reports as and when requested.
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Liaise and communicate effectively with external agencies including other mental health services, police and service users
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Monitor and report on the allocation and use of Lone Worker Devices
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Assist in screening of telephone calls and transferring accurate information to the clinicians
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To accept tasks under the direct supervision of the clinicians and Admin Manager, maintaining close liaison with those concerned and reporting back (including providing support for ad hoc projects and new service implementations)
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To monitor stationery, uniform and PPE stocks and re-order as necessary (using Unit4ERP online procurement system)
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Monitor staff supervisions ensuring timely action by Managers.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.
Job description
Job responsibilities
The must haves for you to be considered for this role:
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Working knowledge of Excel and Microsoft applications
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Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, diploma or equivalent level of knowledge.
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Previous secretarial/administration experience
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Ability to work under pressure
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Excellent organisational skills
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply.
If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Brooke Marshall on 07870484361 or email: brooke.marshall@berkshire.nhs.ukwholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Job description
Job responsibilities
The must haves for you to be considered for this role:
-
Working knowledge of Excel and Microsoft applications
-
Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, diploma or equivalent level of knowledge.
-
Previous secretarial/administration experience
-
Ability to work under pressure
-
Excellent organisational skills
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply.
If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Brooke Marshall on 07870484361 or email: brooke.marshall@berkshire.nhs.ukwholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person Specification
Education/Qualifications/Training
Essential
- GCSE or the equivalent pass at grade C or above in English.
- Minute Taking Course or experience with taking minutes.
Desirable
- Degree, equivalent qualification or relevant experience.
- IT certificate ECDL or equivalent.
Continuous Professional Development
Desirable
- Evidence of self-development or training in admin or office practices.
Previous Experience
Essential
- Previous secretarial/administrator experience.
- Experience and working knowledge of using Microsoft Excel, creating reports and using basic formulas.
- Demonstrable working knowledge of emails, calendars, diaries and internet.
Desirable
- Previous experience of working within a busy office environment.
- Knowledge of the NHS
- Experience within mental health or Criminal Justice Service setting.
Knowledge, Skills & Abilities
Essential
- Excellent organisational skills & ability to work under pressure, time managements skills to prioritise work/emails/correspondence.
Desirable
- Awareness of the importance of confidentiality.
Additional Requirements
Desirable
- Full driving license
- Access to car
Person Specification
Education/Qualifications/Training
Essential
- GCSE or the equivalent pass at grade C or above in English.
- Minute Taking Course or experience with taking minutes.
Desirable
- Degree, equivalent qualification or relevant experience.
- IT certificate ECDL or equivalent.
Continuous Professional Development
Desirable
- Evidence of self-development or training in admin or office practices.
Previous Experience
Essential
- Previous secretarial/administrator experience.
- Experience and working knowledge of using Microsoft Excel, creating reports and using basic formulas.
- Demonstrable working knowledge of emails, calendars, diaries and internet.
Desirable
- Previous experience of working within a busy office environment.
- Knowledge of the NHS
- Experience within mental health or Criminal Justice Service setting.
Knowledge, Skills & Abilities
Essential
- Excellent organisational skills & ability to work under pressure, time managements skills to prioritise work/emails/correspondence.
Desirable
- Awareness of the importance of confidentiality.
Additional Requirements
Desirable
- Full driving license
- Access to car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
