Administrator

Job summary

We are looking for a proactive, motivated, and enthusiastic individual to join our friendly and supportive multi-disciplinary team. The post provides lots of variety and as a member of the administration team you will support both Social Service and NHS staff.

The administration team's aim is to ensure that all data and administrative functions are delivered and run smoothly for the benefit of the service and its service users. Therefore, we are looking to recruit someone with excellent inter-personal skills and initiative who can work in a busy team.

Your work will range from the administration of incoming referrals, booking appointments, organising and taking minutes at a variety of meetings, supporting the team with administration of reports, assessment letters and answering incoming telephone calls from clients, their families and third parties, acting as first point of contact for the adult's mental health team in Slough.

Main duties of the job

• Answering and dealing with telephone callers in a courteous manner, giving appropriate advice, taking and relaying messages accurately, processing enquiries and keeping a record of these transactions. Telephone calls may be of a sensitive nature.

• To keep patient records up to date on both the Trust's electronic data base (RiO) and the local authority electronic data base. This forms a large part of the role and training will be given as required.

• Organising safeguarding, best interest and general team meetings as required by Multi-Disciplinary Team compiling agendas and taking / transcribing and distributing the minutes in a timely fashion.

• To undertake any typing, photocopying, scanning, collating and distribution of documents as required by the Multi-Disciplinary Team.

• Back up reception cover during periods of leave and sickness. This role will see you acting as first point of contact for service users and their carers. Booking clinic / meeting rooms as required.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.