Community Nursing Triage Administrator
Berkshire Healthcare Foundation Trust
This job is now closed
Job summary
We are looking for an Administrator to join ourCommunityNursing Triage Team,youwill support the Community Nursing service to deliver care to people in their own homes byassistingin the triage of new referrals as well asprovidingadministrative support to the team.We offer a supportive environment with opportunities for further career development.
Main duties of the job
- To be the central point of contact alongside a trained clinician for all new referrals into the district nursing service, taking messages, obtaining information for new referrals, advising patients about visits, referring as appropriate and answering routine enquiries.
- You will assist in the triage and allocation of new referrals, advise patients about visits, refer as appropriate and answer routine enquiries.
- Type confidential correspondence, reports and other documentation to a high standard within agreed timescales.
- Maintain effective communication across the service and deal in a professional, helpful, and sensitive manner with patients, carers, staff and other agencies by telephone and face to face.
- Assist in the efficient and accurate recording of data on all required electronic systems including the Trust system RIO.
- Duties will include collating and inputting data, ordering stock supplies, general administrator tasks and patient contact.
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
Date posted
12 April 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,008 to £25,553 a year per annum (incl of HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
371-CHS459
Job locations
Community Nursing Wokingham
Wokingham
RG41 2RE
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
Community Nursing Wokingham
Wokingham
RG41 2RE
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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